Hospice Manager of Clinical Practice- Edison, NJ-FT

OverviewOur team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in the 401(k) match and Travel Reimbursement. At www.TeamHMH.com , you’ll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth.ResponsibilitiesResponsible for overseeing the development and implementation of the physicians plan of treatment. Supervises and manages clinical staff and appropriate support staff. Ensure ongoing performance improvement activity.

Oversee the development and implementation of the physicians plan of treatment. Assure services are in compliance with physician orders. Assure plan of treatment is received within regulatory time frames and re-certifications are timely, complete, and accurate.

Conduct regular case conferences/team meetings with staff. Keep staff informed. Perform supervisory visits within organization and regulatory requirements. Match client with staff according to needs, territories, client loads and clinical skills.

Participate with recruitment and orientation of staff. Assure appropriate staffing. Maintain vacancy and turnover metrics at established goals.

Perform regular review of client records to assure care is appropriate. Assure that documentation supports care delivered. Manage daily operation of business through use of report library in appropriate system.

Meet the needs of the staff (e.g. educational, training, reinforcements). Support staff¿s understanding of nursing standards, regulatory policies and organization policies. Assure staff are compliant with all mandatory in-services.

Perform and ensure ongoing performance improvement activities. Assure that Performance Improvement (PI) indicators are measured quarterly and action plans are successfully implemented. Complete clinical record review and trending reports. Maintain infection logs and incident reports.

Maintain a relationship with referral sources, community, patients, families, and subcontractors. Process and investigate complaints per organization policy. Review complaint logs on a quarterly basis and utilize to develop appropriate resolution. Respond to referral sources in a timely and effective manner. Assure customer satisfaction is at or above benchmark.

Financially ensure appropriate payors are identified and billed within regulatory time frames. Obtain authorizations for visits. Assure frequency/duration are correct and match 485 form. Bill supplies appropriately. Assure PPS matrix report is within benchmarks.

Recognize patient/client grievances and interact appropriately with the customer in a constructive way. Assure customer satisfaction is at or above benchmarks.

Recognize team member issues/concerns and respond and interact professionally with team member to resolve issue/concerns. Assure turnover rates is above or below benchmark.

Prepare appropriate materials for team meetings and conduct team meeting in the absence of Nurse Manager.

Remain available to clinicians after hours for concerns/questions.

Other duties and/or projects as assigned.

Adheres to HMHs Organizational and Managerial competencies and standards of behavior.

Lifts a minimum of 50 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 4 hours a day.

QualificationsResponsible for overseeing the development and implementation of the physicians plan of treatment. Supervises and manages clinical staff and appropriate support staff. Ensure ongoing performance improvement activity.

Oversee the development and implementation of the physicians plan of treatment. Assure services are in compliance with physician orders. Assure plan of treatment is received within regulatory time frames and re-certifications are timely, complete, and accurate.

Conduct regular case conferences/team meetings with staff. Keep staff informed. Perform supervisory visits within organization and regulatory requirements. Match client with staff according to needs, territories, client loads and clinical skills.

Participate with recruitment and orientation of staff. Assure appropriate staffing. Maintain vacancy and turnover metrics at established goals.

Perform regular review of client records to assure care is appropriate. Assure that documentation supports care delivered. Manage daily operation of business through use of report library in appropriate system.

Meet the needs of the staff (e.g. educational, training, reinforcements). Support staff¿s understanding of nursing standards, regulatory policies and organization policies. Assure staff are compliant with all mandatory in-services.

Perform and ensure ongoing performance improvement activities. Assure that Performance Improvement (PI) indicators are measured quarterly and action plans are successfully implemented. Complete clinical record review and trending reports. Maintain infection logs and incident reports.

Maintain a relationship with referral sources, community, patients, families, and subcontractors. Process and investigate complaints per organization policy. Review complaint logs on a quarterly basis and utilize to develop appropriate resolution. Respond to referral sources in a timely and effective manner. Assure customer satisfaction is at or above benchmark.

Financially ensure appropriate payors are identified and billed within regulatory time frames. Obtain authorizations for visits. Assure frequency/duration are correct and match 485 form. Bill supplies appropriately. Assure PPS matrix report is within benchmarks.

Recognize patient/client grievances and interact appropriately with the customer in a constructive way. Assure customer satisfaction is at or above benchmarks.

Recognize team member issues/concerns and respond and interact professionally with team member to resolve issue/concerns. Assure turnover rates is above or below benchmark.

Prepare appropriate materials for team meetings and conduct team meeting in the absence of Nurse Manager.

Remain available to clinicians after hours for concerns/questions.

Other duties and/or projects as assigned.

Adheres to HMHs Organizational and Managerial competencies and standards of behavior.

Lifts a minimum of 50 lbs., pushes and pulls a minimum of 50 lbs. and stands a minimum of 4 hours a day.

Department Hospice -AdminSite Meridian Home CareJob Location US-NJ-EdisonPosition Type Full Time with BenefitsStandard Hours Per Week 40Shift DayShift Hours 8:30AM - 5:00PMWeekend Work Weekends as NeededOn Call Work On-Call Commitment RequiredHoliday Work Two of 6