Salesforce Technical Lead - Public Sector

We Are Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry-leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here (https://www.accenture.com/us-en/services/accenture-salesforce-index) to find out more about Accenture's Salesforce practice. You A re A confident leader who spots and stays ahead of the Public Sector industry platform and function trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the platform to create end-to-end Public Sector functions for your clients in markets all over North America. The more complex their challenges , the more excited you are about leading the charge to solve them. The Work

Team with Public Sector clients on their Salesforce functional transformation programs through your combined Salesforce application and functional process expertise which includes your ability to:

Engage with C level customers (Agency Secretaries, Department Directors, CIO’s, CTO’s etc.) on the business challenges/trends and the potential value of Salesforce solutions (current & future)

Support customers in defining their Salesforce journey through the development of business cases & roadmaps to be positioned earlier in the sales cycle (including origination, proposal development and client presentations)

Set strategic – and achievable – near-term goals for clients and project teams and find the best approach for a client’s unique digital transformation challenge

Lead large teams on projects of varying size and scope – helping them set transformational roadmaps - onsite with clients or within Accenture

Architect e2e Public Sector application solutions that leverage Salesforce technologies, custom apps, & add on partner solutions

Team with current and future customers on Salesforce transformations based on multi project/year experience in implementing Salesforce smart functional solutions

Team up with Accenture Asset / Subindustry Teams to provide guidance on optimal usage of Salesforce Public Sector Foundations

Design complex technology solutions to business requirement/challenges leveraging the full ecosystem and technology innovation

Become a trusted expert and influencer to help your clients, team, and Accenture Leadership stay current on regulations, trends, and innovations across your area of expertise

Harvest and build thought leadership, assets, and best practices

Build relationships with Salesforce software vendors.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here’s What You Need

A minimum of 4 years of experience supporting Public Sector clients and/or the Public Sector Industry

A minimum of 4 years of experience with the Salesforce Platform and large - scale business transformation and with exposure to a minimum of 3 technology implementation of a full life cycle Salesforce engagement

A minimum 4 years’ experience in a professional services/consulting or industry setting

A minimum of 5 years of progressive experience in Salesforce strategy & solution architecture design (business architecture, process architecture, integration architecture, user experience, process improvement), advisory, project management, delivery and team management leading high performing teams or business analysis in full lifecycle technology engagements ( i.e. you can scope out, plan, and deliver a project on time and on budget)

Bachelor’s degree or equivalent (minimum 12 years) work experience. If you have an Associate’s Degree , you must have a minimum of 6 years work experience

Bonus Points If

You have experience with Salesforce Public Sector Foundations.

You are comfortable presenting directly to the C-Suite and you can explain complex concepts to anyone from an intern to a Chief Financial Officer, Chief Human Resources Officer or Chief Marketing Officer

You are a leader who can manage and navigate your team through the difficulties of a client project

You have a very strong work ethic with a fervent customer service focus.

You have experience leading and mentoring teams of up to 30 people.

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