19 Sep
Office Manager
Washington, Kennewick-pasco-richland 00000 Kennewick-pasco-richland USA

We are a Home Services company that provides exterior and interior painting services for homeowners and businesses.

The job responsibilities include:

-Manage and oversee Customer Cares’ daily processes

-Delegate tasks to appropriate department/ associate

-Quickly problem solve and determine proper resolution

-Call control and management to handle escalated contacts

-Manage and oversee Sales process and in-office follow up

-Manage and oversee Accounts Receivable and provide financial reporting upon request

-Manage and oversee Accounts Receivable and vendors

-Manage and oversee marketing and advertising plan

-Confirm each department information is accurately recorded

Requirements:

-Previous experience managing people in office setting

-Exceptional computer skills and knowledge of Microsoft Office programs

-Customer service background

-Strong people skills

-Must be willing to work in a fast-paced environment

-Self-motivated individual

-Excellent written and verbal communication skills

-Positive attitude

Preferred:

-Previous experience with CRM

-Previous experience with QuickBooks

-Previous sales experience

-Previous experience in a service-based company

-Bi-lingual in English and Spanish

Job Type: Full-time

Pay: $25.00 - $30.00 per hour(starting wages)

Schedule: Monday to Friday


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