Residential Internet Installation & Service Technician (Coax System)

Job Type: Part-time

Salary: Negotiable, depending on experience

Job Description:

Crescent Bar Internet is seeking a Residential Internet Installation and Service Technician to join our team in Quincy, WA. The technician's primary responsibility is to provide internet installation and service to our residential customers in the area. The technician will ensure that our customers receive a high-quality installation and service experience while also representing our company professionally and courteously. Our system is a hybrid Fiber Coax system. You would mostly be working on the coaxial side of the system. We are working on some new hybrid projects in western Grant County.

Responsibilities:

- Install and configure internet service for residential customers

- Light dirt work includes repairing buried coaxial cables

- Troubleshoot and resolve technical issues related to internet service

- Educate customers on the use of our internet service and home networking

- Provide exceptional customer service and support

- Keep accurate records of work performed and customer interactions

- Maintain and repair equipment as necessary

- Complete all required paperwork and documentation

- Adhere to all company policies and procedures

Requirements:

- You must have reliable transportation. - You will need to travel to Crescent Bar for work.

- Willingness to train and learn new skills - Happy to teach the skills needed.

- Excellent customer service and communication skills

- Knowledge of home networking is a plus. You will need to know how to set up Modems, typically EERO, Ubiquiti, or Basic all-in-one cable modems.

- Ability to work independently and as part of a team

- Strong problem-solving and troubleshooting skills

- Ability to lift to 50 pounds and climb ladders as necessary

- Computer network knowledge is a plus!

If you are looking for a fun and rewarding opportunity in the internet installation and service industry, we encourage you to apply. We offer competitive pay and a supportive work environment.

Please Email a Resume or Background information on your skills.

Willing to train.

Part-time 8-24 hours a week flexible schedule.