PARTS COUNTER PERSON (Hilo)

Job Summary

Parts Center Hawaii, NAPA Auto Parts store in Hilo is looking to add to their Parts Counter Person staff. Experience in automotive parts sales is a plus. Excellent benefits include, medical/dental insurance, 401(K) and more for qualified employees.

Job Type: Full time

Responsibilities includes, but not limited to:

Oversee the parts sales process from start to finish

Communicate with customer on parts status

Communicate with staff and customers in a friendly and professional manner, providing a high level of service to internal and external customers

Be able to read and understand the parts catalog when looking up parts

Answer phone calls, providing price quotes and other information

Reviews Body Shop estimates to be sure that the parts that are ordered are correct and all pricing is in line with the estimate

Pulls and fills orders from stock

Notifies the Store Manager of out-of-stock parts or shop materials that need immediate attention

Locates out-of-stock parts from outside source and submits and emergency order, if necessary

Makes sure that all internal requests for parts are billed on the service repair order

Receives payment from retail customers or obtains credit authorization

Sets up orders for daily shipment, delivery, or pick up

Qualifications:

Must be authorized to work in the United States

Must be able to speak English

Must be able to work in a fast-paced work environment

Must have strong organizational and time management skills

Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Must be able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Parts Center Hawaii is an Equal Opportunity Employer.

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