Operations Specialist

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.About this role:Wells Fargo is seeking an Operations Specialist in Program Management as a part of Wholesale Lending Operations Division. Learn more about our career areas and lines of business at wellsfargojobs.com.In this role, you will:The Program Specialist is responsible for servicing and managing third party program relationships and the associated contracts. This involves interfacing with leasing and finance partners regarding all aspects of servicing, as well as managing activity and risk associated with 3rd party servicing. This includes the monitoring of payments, delinquencies, insurance, title, UCC, and contract modifications. Proactively managing risk by monitoring program activity, reporting, and ensuring compliance with Program Agreements by resolving potential issues through collaboration with internal and external partners. The specialist will participate in the development and delivery of new processes and procedures to support current business objectives. Responsible for ensuring service levels are met and risks are identified and mitigated.

Research and resolve moderately complex operational tasks, accountable for entire process from receipt of work to resolution and closure to include originating source documents, data adherence to regulations, processing payments, resolve discrepancies and process unique rejects or exceptions

Work under close supervision, follow established procedures, identify opportunities to determine appropriate course of action within defined scope of responsibility

Review and analyze inquiries and operational challenges that require research, evaluation

Consult with management for more complex issues to assist with appropriate course of required action

Analyze and present recommendations for resolving more complex situations and exercise some independent judgment while developing of understanding of policies, procedures and compliance regulations

Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

2+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Commercial Banking Operations Experience

Experience with direct and/or third-party equipment lending operations or loan documentation

Working understanding in Infolease/Solifi

Demonstrated ability to develop and maintain strong relationships with internal and external customers and partners

Excellent organizational, time management, prioritization, detail orientation, and multi-tasking skills

Ability to collaborate and interact with others to achieve results

Excellent verbal, written, and interpersonal communication skills

Sound analytical skills

Intermediate Microsoft Office skills

Ability to initiate resolution of problems with limited supervision

Posting Location:

600 S 4th St, Minneapolis, Minnesota 55415

Job Expectations:

Ability to work a hybrid model requiring three days a week on-site Monday thru Friday, 7:30am to 4pm or 8:30am to 4:30pm

Ability to work additional hours as needed

#CommercialbankingPosting End Date:25 Sep 2024Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Company: WELLS FARGO BANKReq Number: R-400993Updated: Sat Sep 21 02:22:12 UTC 2024Location: MINNEAPOLIS,Minnesota