Retail Banking Specialist
About BTC BankBTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous, professional banking services maintains its standard of excellence today. We strongly support our local communities. We are proud of the roots of our past and prepared for the growth in our future.Work Location:This position will be based at any of our BTC Bank locationsHours: 40 hours per week, including some Saturday rotationsJob Purpose:Retail Banking Specialist will assistintheoveralladministrationoftheRetailBankingdepartment.Duties and Responsibilities:
Builds,retains,andexpandsrelationshipswithfellowemployeesandcustomers.
Understandandmaintainknowledgeofbankpolicies,procedures,andfederalregulations.
Providesoverallsupporttothe Retail Banking team and other divisions of BTC Bank.
AssistsRetailBankingOfficerindeveloping,implementingandmarketingnewproductsandinmakingproduct and marketing strategy modifications.
Championsemployeedevelopmenttoaccomplishsuccessionplanningwithintheretailsector.
Ensurescompliancetoolsareavailableforallfederalandstateregulationsthatimpacttheretaildivision.
AssistsRetailBankingOfficerwithupdatingmanualsandreferencesasresourcesforstafftrainingandbusiness continuity, and to fulfill industry compliance guidance and regulations.
Isasubjectmatterexpertinallproductandservicesofferedthroughtheretailbankingdepartment.
Assists in evaluatingquestionableactions,operationalinefficienciesandcollaborateswithstafftoresolveor improve them.
Usesknowledgeoffinancialservicestodevelopand/orreferpotentialcustomerstotheappropriatebusiness development officer.
Participatesincommunityorganizationsandeventstoenhancetheimagesandreputationofthefinancial institution in the communities it serves or plans to serve.
AssistsBranch Coordinators with BNControl reporting and forms.
Will work as a liaison with special projects for the Retail Banking Department.
Other duties as assigned.
Qualifications:
BachelorsorAssociatesdegreeinbusiness,financeorrelateddegree;twoyearsrelatedexperienceand/or training; or equivalent combination of education and experience.
Generalunderstandingofbankingand/orfinancialservicesindustrydesired.
Strongethicsandthehighestconfidentialitystandards;demonstratedabilitytomaintainconfidential information and work with confidential and/or privileged information.
AbilityanddesiretolearnandgrowintheBankingprofession.
Fivetotenyearsofexperienceinbankingand/ormanagingamulti-branchnetworkwithdemonstratedbusiness development and/or sales management responsibilities.
Excellentoralandwrittencommunicationskills.
Strongadministrativeskillswitheffectivenessindevelopingtaskandmanagingresourcestoachievetargetsand goals.
Mustbeanenthusiasticpositiveleaderandaproductiveteammember.
Stronganalytical,organizationalanddecision-makingsskills.
Ability to represent the financial institution professionally to outside and/or customer contacts.
Working Conditions:
Thisjoboperatesinanormalofficesetting.Thisroleroutinelyusesstandardofficeequipmentsuchas computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements:
Thispositionrequiresmanualdexterity,theabilitytoliftfilesandopenfilingcabinets.Thispositionrequires bending, stooping or standing as necessary.
AbilitytosafelyandsuccessfullyperformtheessentialjobfunctionsconsistentwiththeADA,FMLA andother federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Abilitytomaintainregular,punctualattendanceconsistentwiththeADA,FMLAandotherfederal,stateand local standards.
Must be able to talk, listen and speak clearly on telephone.
To learn more about BTC Bank visitwww.btcbank.bank{target="blank"}!EOE/Veterans/Disabled