Front Desk/Patient Concierge - High-End Dental Office
Location: Midtown Manhattan, NY
Compensation: $16 to $23 per hour, depending on qualifications (opportunity for growth based on performance)
Type: Full-time or Part-time
We are a high-end dental office in Manhattan seeking an outgoing, friendly, and professional individual to join our team as a Front Desk/Patient Concierge. This position involves working at a standing desk, similar to a restaurant hostess station, and being the first point of contact for patients. If you have hospitality experience and enjoy providing exceptional customer service, this could be the perfect role for you!
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Key Responsibilities:
- Greet and check-in patients upon arrival in a prompt and cheerful manner.
- Monitor patient wait times and ensure a pleasant experience.
- Understand and communicate the purpose of the patient's visit to the appropriate team member.
- Collect payments, when necessary, upon the patient's arrival for their scheduled appointment.
- Ensure patients are properly checked out after their visit, confirming that all planned services were completed.
- Assist with scheduling follow-up appointments and ensuring that patient records are up to date.
- Maintain a clean and organized front desk area.
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Qualifications:
- Previous experience in hospitality or a front desk role is preferred.
- Friendly, outgoing, and professional demeanor.
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficiency with Google Workspace and Microsoft Office.
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To Apply:
Please email your resume (and cover letter if available) for consideration. If you have any questions, you can call (212) 421.3418 and ask for the Business Support Manager, or dial extension 110 for a direct line.