Workers' Compensation Compliance Investigator

Reference #: 4660547

THE POSITION

Are you an analytical and detail-oriented professional who is ready to take your career to the next level? The Bureau of Workers' Compensation is seeking a motivated candidate who is able to work with considerable independence as a Workers' Compensation Compliance Investigator, examining complaints against employers, insurers, or medical providers not complying with the provisions of the Pennsylvania Workers' Compensation Act, its regulations, or Workers' Compensation Judge decisions. Apply today and make a difference!DESCRIPTION OF WORKIn this position, you will conduct investigations to determine if employers, insurers, or medical providers have failed to comply with the Pennsylvania Workers' Compensation Act. This includes placing calls to solicit and provide information, searching databases to verify or obtain information, and travelling to various locations throughout the commonwealth to conduct interviews, file criminal complaints, or testify in court proceedings. You will also prepare reports of your findings and negotiate settlement and repayment agreements. Your work will rely on effective comprehension of WC Act and regulations, as well as ensuring that Bureau customer service standards are met in all interactions with internal and external customers. Our team needs you to join us in determining when violations of the Workers' Compensation Act, its regulations, child labor laws, or a workers' compensation judge decision potentially occurred and act to ensure workers' rights are respected. Be part of something bigger than your self with us!Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:

Full-time employment

Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.

This position requires travel.

Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

Salary:In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS

Minimum Experience and Training Requirements:

Four years of clerical work in the review, research, and presentation of records, correspondence, and documents, including two years of public contact experience; or

An equivalent combination of experience and training that includes two years of public contact experience.Other Requirements:

This position requires possession of a valid class C driver's license.

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.

You must be able to perform essential job functions.How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.Ve erans:Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.Telecommunications Relay Service (TRS):711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

your score may be lower than deserved.

you may be disqualified.

You may only apply/test once for this posting.

Your results will be provided via email.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.