Teller Supervisor

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive

culture where different perspectives are valued and recognized as

strengths critical to our success. If you thrive in an environment where

your growth and development are encouraged and supported, then

Associated Bank may be the right place for you. We invite you to view

the opportunity below. Responsible for ensuring our customers receive

efficient, friendly service and that common courtesies are extended to

every customer. Direct the day-to-day operational activities of the

teller area, directly supervise tellers to ensure each customer's

experience is positive and memorable, train staff on operational issues,

be knowledgeable of policies and procedures, make judgment decisions and

coach for referrals. Responsible for expanding and deepening customer

relationships by identifying customers' needs comprehensively and

matching their needs with selections and resources within the

colleague's assigned business line and across all business lines of

Associated Bank and coaching the teller team to do the same. Ability to

direct and demonstrate all customer channels including the use of

digital technology for a positive customer experience. In coordination

with the Branch Manager, responsible for the operational integrity of

the retail office. Exhibit and support a culture of flexibility and

mobility to meet the expectations of our branch and customer needs. May

be called on to oversee the office in the Branch Manager's absence.

This person will also: Operate a Teller window as needed. Supervise

Teller staff. Direct the day-to-day operations activities of the Teller

area including but not limited to: teller balancing, ordering cash, cash

vault balancing, scheduling teller staff, ordering supplies, and

completing daily and monthly reports, ensuring an excellent customer

experience at every point of contact. Perform regular observation and

coaching feedback to tellers. Support the attainment of branch goals by

coaching and motivating Tellers in identifying opportunities to deepen

customer relationships. Responsible for leading and coaching the team in

recognizing customer needs by leading by example. Participate in skill

builder, branch huddles and other training sessions as directed.

Participate in the interview and selection process of candidates. Coach,

train, develop, evaluate and provide feedback to Tellers as they

progress through their teller road map For full info follow

application link. The employment policy of Associated Banc-Corp, and its

subsidiaries and affiliates ("Associated") provides equal opportunity

to all persons. We support a diverse and inclusive work environment

where colleagues are respected, treated fairly, and given equal

opportunities to perform to their fullest potential. We believe it is

only with a diverse and inclusive workplace that the organization can

truly perform at its best, carry out its vision, and make a difference

for the communities we serve. APPLICATION INSTRUCTIONS: Apply

Online: ipc.us/t/AB9BA81DC7EC49EE