Passenger / Ramp Manager (Provo Airport)

Choice Aviation Services is looking for a motivated and dynamic individual to lead our team as a Passenger/Ramp Manager at Provo Airport (PVU)!

Ready to take your career to new heights?

Join Choice Aviation Services, where you can make an impact, manage operations, and lead with excellence in a fast-paced, rewarding environment.

About the Role:

As the Passenger/Ramp Manager, you will oversee all aspects of passenger handling and ramp services, ensuring safety, efficiency, and a positive experience for both passengers and employees. This is more than just a job – it’s your chance to lead with purpose and be part of the exciting work we do at Choice Aviation Services.

What You'll Do:

Leadership: Manage and inspire a team of supervisors and frontline employees to deliver outstanding ramp and passenger services.

Operational Excellence: Ensure daily operations meet or exceed service delivery expectations.

Safety Focus: Champion a culture of safety by actively leading and participating in our Safety Management System (SMS).

Problem-Solving: Identify and resolve operational issues with a focus on results.

Customer Experience: Build and maintain relationships with key stakeholders, including airport authorities, internal teams, and airline customers, ensuring smooth operations.

Team Development: Act as a mentor and coach to team members, fostering a positive, collaborative work environment.

Quality Assurance: Maintain high standards in operations and implement corrective actions as needed.

Financial Oversight: Manage payroll hours and control operational costs while maintaining top-tier service.

Talent Management: Identify and develop future leaders, ensuring ongoing success and succession planning.

What We’re Looking For:

Experience: 5+ years of leadership in airport or aviation operations.

Leadership Skills: Proven ability to manage, motivate, and empower a team.

Communication: Exceptional communication skills, both written and verbal.

Flexibility: Availability to work a varied schedule, including weekends, holidays, and evenings.

Problem-Solving: Ability to make informed decisions quickly, under pressure.

Education: Bachelor’s degree or a combination of relevant experience and education.

Language: Must be fluent in English.

What’s in It for You:

Competitive Pay: We offer a competitive salary based on experience and qualifications.

Career Growth: Opportunities for advancement and promotion.

Great Benefits: Health benefits, paid holidays, sick days, and flight benefits.

Referral Bonuses: Earn rewards for bringing great talent to the team.

Flexible Shifts: Work-life balance with part-time and full-time opportunities.

Why Choose Choice Aviation Services?

At Choice Aviation Services, we don’t just offer jobs – we provide careers. As a Passenger/Ramp Manager, you’ll have the opportunity to lead a dedicated team in a fast-paced environment where safety, customer service, and operational excellence are our top priorities. We value innovation, collaboration, and the drive to go above and beyond.

Ready to Lead the Charge?

If you're a natural leader with a passion for airport operations and a knack for problem-solving, we'd love to meet you!

Apply today and take your career to new heights with Choice Aviation Services!