Program Management Director

Job DescriptionAbout Oracle Customer Success ServicesAs a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions .About CSS Partner Validation teamCSS Partner Validation team works with Oracle partners, internal development teams and partnership management teams to review, validate and certify requests from Oracle Partners in timely manner. This team plays a unique role in defining uniform processes and experiences across various products & services and provide.About The JobA unique opportunity to join rapidly growing world class partner program team to help Oracle SaaS, PaaS and OCI partners. As part of CSS Partner Program team, you will be continually challenged and have an opportunity to contribute to the Oracle Cloud success every day, working closely with the Oracle partners, other partnership and development teams.We are looking for an experienced partner validation team leader located in US. Candidate should have experience in validating/certifying partner integrations/requests with SaaS services, program management a. This position will influence shaping the future of CSS Partner Validation Program with their insights and partner feedback to meet the evolving needs of our partners.Skill set

Program Management

Partner Management

Excellent Communication skills

Partnership management

Product Management

Cloud services integrations and evaluations: SaaS, PaaS and IaaS

Technical acuity

Research and quick learner

Good organizational skills

Good analysis

ISV Business

Experience

10+ years in software industry in program management, partners program management, product management, client services or management consulting

Education and Qualification:

Bachelor’s degree in business, Information Technology, or a related field.

Experience in a business environment working either as an operations contributor or in a program management capacity supporting partners.

Experience orchestrating across a diverse set of stakeholders and project managing complex work streams through to completion.

Ability to prioritize deliverables and make appropriate trade-offs when determining an action plan.

Career Level - M4ResponsibilitiesAssists with the creation of the strategy for supporting and implementation roadmap for functional Programs. Manages teams that maintain and implement functional Programs; Creates an inclusive, engaging, and motivating work environment. Role models company values. Develops short and medium-term plans to successfully implement operational policies and achieve strategic objectives and results. Selects, develops, and evaluates PM Managers and/or Senior Individual Contributors to ensure the efficient operation of the function. Works closely with functional partners to develop effective partnership models for scoping and rolling out programs. Leads the execution of programs with rigor and precision. Develops new methods and tools to drive the repeatable realization of program goals. Develops change-management strategies by identifying key stakeholders, approaches, and communication plans for implementation of new processes, technology, and tools. Ensures timely and high-quality delivery across all programs to drive attainment of goals. Guides design and direction of the program components, while aiming at scalability and global reach. Drives customer-focused implementation by planning and designing improvements based upon customer feedback. Partners across the business and functional teams to understand needs and develop capabilities that drive success for the broader team. Performs other duties as assigned.Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range: from $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.About UsAs a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Which includes being a United States Affirmative Action Employer