Sales & Customer Service for Home Services Co. (base + commission)

Gu-Wi Gutters and Windows is hiring for the full time role of Account Manager - a sales and customer service position with a base salary $50k + up to $100k commission. Hours: 9am - 5pm Pacific Time Zone.

- 2 months of training in our Charlotte office, then remote work is acceptable

- Your primary role is communicating with customers on the phone, text and email.

- Must have some basic knowledge of home maintenance (gutters, windows, roofs, pressure washing, etc)

- You will earn commissions for building strong long term relationships with customers.

COMPANY INFO:

Gu-Wi Gutters and Windows is seeking an ambitious sales professional to join our team. This position is best suited for someone experienced in the home improvement / blue collar industry and who thrives in phone sales with a never ending list of warm leads. Gu-Wi is a thriving company based in Seattle that has expanded to a half dozen cities. Our company is about 75 employees: big enough to offer opportunity for growth, but small enough that what you do every day matters.

THE POSITION:

- As an Account Manager, you will build meaningful relationships with our customers and close sales on services that people want and need to protect their homes and families.

- You will use our suite of software tools and our CRM to oversee the sales cycles and ensure customers are well informed every step of the way.

- This role can be extremely lucrative with with consistency, commitment, and constant care for your customers and support of your team of technicians.

- If you truly shine in your sales role, there is opportunity for supervisor and management positions in 2-4 years.

PRIMARY TASKS:

- Make outbound calls to past customers, current customers, and warm leads

- Schedule appointments

- Track and followup with all quotes to win sales.

- Followup with customers to ensure satisfaction and gain online reviews

- Inform & remind customers of opportunities & deals

- Increasing customer value through helpful service recommendations to customers (upsell)

- Consistently update and manage customer relationships in our CRM

REQUIREMENTS:

- Experience in the home services, remodeling, or construction industry

- 100% comfortable making outbound sales calls, one after another.

- Works extremely well under pressure and in dynamic environments with shifting priorities

- Wants to maximize effort and be a high performer. Your commission can be greater than your base salary.

Please email your resume to Gavin@gu-wi.com and include any experience or knowledge you have of home maintenance services.

Looking forward to working with you!

Gavin