Utility Billing Services Technician

This position is open until filled with a first review date scheduled for Monday, October 6th.

Priority will be given to candidates who submit their application on or before Sunday, October 5th, at 11:59 p.m. Pacific Time. Go to Medfordoregon.gov to apply for this position!

Join our team as a Utility Billing Services Technician! In this role, you'll assist customers at the front counter, answer phone inquiries, and process payments, all while ensuring accounts are accurate and up-to-date. If you're detail-oriented, love problem-solving, and enjoy making a difference for customers every day, we want to hear from you!

Required Education and Experience:

Graduation from high school or GED equivalent; and

Two (2) years of clerical, accounting, or billing experience.

Preferred Qualifications:

Experience processing payments.

Ability to proficiently use Microsoft Word and Excel.

Excellent written, verbal, and interpersonal communication skills.

Available Schedule:

8 hours daily, Monday - Friday

Compensation & Information on Benefits:

The anticipated hiring range for the Utility Billing Services Technician position is $23.51 (first step) to $24.68 or $25.92 (second or third step). Directly related experience and qualifications will be evaluated alongside others who perform work of comparable character as required by Pay Equity Law. Six steps are included in this salary range, allowing opportunity for annual movement through the steps.

Healthcare Benefits:

Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan

Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City

Long-term disability insurance provided by the City

Health Reimbursement Account (HRA-VEBA) contributions provided by the City

Retirement Benefits:

Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee

PERS is 100% fully paid as the City pays both the employer and the employee’s (6%) contributions

Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning

Additional Benefits:

Paid vacation, sick leave, and holidays

Employee Assistance Program (EAP)

The City’s Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually

Access to the City's fully equipped fitness center 24/7

Go to Medfordoregon.gov to apply for this position!