Apartment Manager

We are seeking an experienced and highly skilled Apartment Manager to join our dynamic property management team. The ideal candidate will be responsible for overseeing the day-to-day operations of our apartment, ensuring a positive and welcoming environment for our residents. The Apartment Manager will be responsible for managing the leasing process, coordinating maintenance, and the use of property management software. If you have a passion for property management and are looking for a new challenge, we encourage you to apply.

Full job description

The Property Manager is a dynamic position that will provide key office support in all areas of property management. They will help manage the day-to-day operations of the community and have a passion for exceeding resident expectations and providing exceptional customer service.

Our greatest investment is in our talent. We are in the people business. We follow the Golden Rule, and treat others the way we want to be treated. A cornerstone of our business is integrity. We are currently seeking a strong Property Manager who will help manage the day-to-day operations of our community.

Responsibilities:

Manage the overall operations of the apartment complex

Set rental rates, oversee collections and financial duties (budgeting, deposits, reporting, etc.)

Coordinate and manage the leasing process, including showings, tours, and advertising

Oversee the maintenance and upkeep of the property.

Maintain knowledge of competition

Handle all escalated concerns

Walk property daily looking for maintenance and resident issues

Regular & predictable attendance with professional appearance and attitude

Efficient & timely processing of all forms, reports and administrative info

Manage and maintain accurate records, including tenant files, maintenance logs, and property records.

Provide exceptional customer service to residents, responding promptly to concerns and addressing any issues in a professional and courteous manner.

Develop and implement strategies to increase occupancy rates and improve overall resident satisfaction.

Education and Experience:

Strong interpersonal & communication skills with a customer service focus and attention to detail

Bilingual is plus

At least 2 years of experience in property management or a related field Work Location: One location

Proven experience in customer service and sales.

Experience with Property Management Software

Ability to work independently and as part of a team.

Excellent communication and organizational skills.

Ability to handle multiple tasks and projects simultaneously.

Experience with property leasing and maintenance is preferred.

Knowledge of property maintenance and repair procedures is preferred.