Program Operations Manager

Location: Richland, WA

Salary Range: $23.02 - $33.50 per hour (DOE)

Position Type: Full-Time, Non-Exempt, Hourly

Position Summary:

Senior Life Resources is seeking a Program Operations Manager for our Meals on Wheels program. This role involves overseeing the operations of 8 senior dining centers, recruiting and supervising staff, and ensuring smooth daily operations. You will play a key role in supporting meal delivery to seniors and maintaining program success.

Essential Functions:

Recruit, train, and supervise Site Staff across multiple locations.

Ensure staff certifications, background checks, and training are current.

Lead staff meetings and provide ongoing supervision and support.

Manage day-to-day operations, ensuring timely and safe meal delivery.

Collaborate with other Meals on Wheels team members to ensure program effectiveness.

Perform other duties as assigned, including cross-training in other roles.

Skills & Qualifications:

Proficiency with Microsoft Office Suite (Word, Excel, etc.).

Strong leadership, communication, customer service, and organizational skills.

Bilingual in English/Spanish preferred.

Proven problem-solving and decision-making abilities.

Ability to adapt in a fast-paced work environment and manage shifting priorities.

Previous management or leadership experience is preferred.

Experience in food services is a plus.

Ability to maintain high standards of confidentiality.

Working Conditions:

Requires physical effort, including prolonged sitting, driving, and standing for long periods.

Occasional lifting and carrying up to 40 pounds.

Travel between sites located in Benton and Franklin Counties.

Contingency of Employment:

Acceptable background check and driving record.

Valid Washington State Driver’s License and access to a personal vehicle with insurance.

Ability to obtain a Washington State Food Worker Card.

Benefits:

Medical, Dental, Vision Insurance

401(k) with Company Match

Paid Vacation, Sick Leave, and Holidays

Employee Assistance Program (EAP)

Public Loan Forgiveness Eligible Employer

Same Day Pay Available with Tap Check Services

How to Apply:

Visit www.seniorliferesources.org/careers to submit your application. Open until filled, with first consideration given to applications received by Wednesday, October 2, 2024.

Senior Life Resources is an Equal Opportunity Employer.