Customer Service and Collections Representative

The continued growth of our Glendale facility has led to the openings of 2 Customer Service and collection representative positions.

Responsibilities:

Execute collection efforts of multiple account receivable balances for different companies and work closely with outside finance and consolidation companies.

Contact customers that are behind in the payment of their bills.

Work with these customers to ensure bills are repaid in a timely basis.

Negotiate new payment terms and other topics to collect the debt

Track progress via collections system.

Desired Skills and Experience:

Highly focused on customer service.

Good listening skills, sensitive to the customer's concerns and needs while resolving repayment issues.

Ability to develop out of the box approaches to reach win-win solutions.

Excellent teamwork and collaboration skills.

Job Benefits:

Semi-monthly paycheck

Supplemental Insurance

IRA program

Paid Training and Sick Leave

You are paid for your success, though commissions and bonuses

Job Requirements:

High School or equivalent (Preferred)

Bilingual a plus (not required)

Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel)

Must be multitasking oriented, organized, and set priorities to meet deadlines.

Physical settings and schedule:

Call Center / Office

Monday – Friday

Day shift

For interviews and information please call:

Scarlet: 818-844-3804

Or

E-mail us.