Comfort Suites Hotel Night Audit Staff

Whether our guests are visiting the Mile High City for work or for play, they'll enjoy modern, spacious accommodations and a convenient location at our Comfort Suites®Highlands Ranch Denver Tech Center Area hotel. Located near Highway 470 and Interstate 25, our pet-friendly hotel is less than 15 minutes from Denver Tech Center, Centennial Airport and the Denver Broncos Training Camp

The Comfort Suites Highlands Ranch, CO, is proudly managed by Providence Hospitality Partners, based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.

SUMMARY: The Night Auditor is responsible for nightly balancing hotel charges and expenses for the hotel operation, as well as showing sensitivity and respond to all guests needs safely and promptly to ensure complete satisfaction

DUTIES AND RESPONSIBILITIES:::::

Greets guests and checks them into hotel following established procedures including but not limited to assuring all necessary information is received and entered into computer

Provides superior service to our customers (internal and external) at all times and follow the company’s etiquette guidelines as mandated in the employee handbook

Audits and balances room revenue, food and beverage revenue, cashier reports, guest and house accounts, telephone revenue and online reservations.

Completes and transmits daily management/accounting reports and support documentation; transmittal of credit card batches

Acts as hotel system/operation and emergency liaison during night hours and perform all guest service functions

Runs various computer reports at the beginning and end of each shift

Takes payments, post charges, enter amounts into computer, and balance accounts at the end of each shift

Answers a variety of questions from guests, and handle routine problems - referring more unusual or difficult problems or complaints to supervisor or other appropriate staff members

Maintains knowledge of daily activities in and around the hotel/ resort area

Handles emergencies that arise when on duty alone, notifying appropriate personnel

Assists in general maintenance and inventory of Front Office equipment and supplies

Performs other related duties as assigned by management

Creative, flexible, and innovative team player

Bilingual skills a plus

Ability to understand any and all safety requirements and cautions

Ability to perform the physical labor necessary

EDUCATION AND EXPERIENCE:

Requires minimum of 1 year of experience in general hotel

SALARY: $17.50 - $18.00 per hour

HOURS: 11pm - 7:ampm ( as needed )also if you need extra shifts, We have 3-11pm available for pick up on Monday and Tuesday. Primary position is night Audit not 3-11pm

BENEFITS:

Medical, Dental, and Vision Insurance

Company paid Basic Life and AD&D Insurance

401(k) with Company match

Paid Time Off and State required Sick Pay

8 Paid Holidays

Hotel discounts by brand

Voluntary Short-Term and Long-Term Disability

Background Check / Drug Testing

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