Strategic Operations Manager, Grocery & Retail
About the Role:Uber Eats is looking for a Strategic Operations Manager to manage the strategy and implementation of Grocery and Retail earner incentives and other initiatives that support earner supply growth and delivery reliability. This role calls for a combination of creative problem-solving, operational optimization, data analytics, and project management. You should be comfortable in an "all hands on deck" environment, enjoy solving problems and thrive in a startup environment. You will work cross-functionally with local operations teams, product, and finance to help grow Uber's grocery and retail business.What You'll Do:
Own Grocery & Retail earner incentives end-to-end including strategy, deployment, measurement and optimization
Proactively identify opportunities for performance improvement within the Grocery & Retail marketplace, ranging from improving supply positioning, helping earners become more proficient, more efficiently spending money or one of our many Grocery & Retail marketplace priorities
Analyze data and aggregate insights to identify, scope, and recommend solutions, then take ownership for delivering on the project and the outcomes
Advise leadership on long-term strategy and decision making by defining critical metrics, developing dashboards, and providing strategic insights
Collaborate and work cross-functionally with Product and other Operations teams as well as with Data Science, Finance, and Customer Support to ensure insights inform broader critical initiatives
Basic Qualifications:
2+ years of professional work experience in a related field (consulting, investment banking, technology, operations, strategy, or analytics)
Bachelor's degree, preferrably in Computer Science, Mathematics, Business Administration or related fields
Experience with large data analysis in Excel/Google Sheets
Preferred Qualifications:
Proficiency in SQL
Experience problem-solving and proposing unique solutions to complex issues
Strong experience building and executing complex processes
Strong communication and presentation skills, including experience presenting data & insights to a sophisticated audience
Strong collaboration and stakeholder management skills - building deep, trust-based relationships with teams and cross-functional partners
Strong business judgment and critical thinking skills with the ability to use data to develop strategies and make decisions quickly
For Chicago, IL-based roles: The base salary range for this role is USD$91,000 per year - USD$101,500 per year. For New York, NY-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$101,000 per year - USD$112,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdbY9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform