Manager Progressive Care
DescriptionIntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Manager Progressive Care today with LewisGale Medical Center.BenefitsLewisGale Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.Come join our team as a Manager Progressive Care. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!Job Summary and QualificationsProductivity/Fiscal Responsibility
Utilizes appropriate resources to complete assignment within allocated time period.
Adapts to changes in volume/acuity demands. Remains calm in crisis situations.
Adheres to Attendance and Tardiness Policy.
Supports responsible staffing decisions (cancels, places staff on hold/on call, calls in on hold/on call staff appropriately).
Demonstrates efforts to eliminate waste.
Consistently utilizes Kronos system to document hours of work.
Demonstrates problem solving ability using appropriate resources.
Commitment to Team
Serves as a resource as needed in an effective manner to unit and other departments.
Is supportive of administrative decisions.
Demonstrates teamwork and cooperation, works well with others.
Is flexible in meeting staffing and scheduling requirements of the department.
Safety
Has working knowledge of the operation of Department or seeks guidance from appropriate personnel.
Reports equipment malfunctions to appropriate personnel and correctly completes work order.
Assures safe and clean environment. Keeps hallways clutter free and rooms neat.
Utilizes standard precautions by wearing protective equipment (goggles, gowns, gloves and uses correct handwashing techniques).
Performance Improvement
Consistently strives to improve performance.
Makes suggestions for improvement.
Is receptive to new ideas.
Is cognizant of age specific, cultural and physical needs of customer in providing service.
Communications/Customer Service
Maintains confidentiality of all patient/other information.
Gives accurate and concise reports.
Keeps the Department Director informed on reportable situations and department needs.
Interacts with patients, doctors and visitors with grace and tact.
Gains patient/family confidence.
Personal and Professional Growth & Development
Attends and participates in staff meetings or reads minutes.
Participates in unit/department orientation/preceptorships.
Accepts responsibility for assessment of self-learning needs and identifies resources to accomplish 1 continued personal and professional development.
Actively participates in hospital and department committees as assigned.
Attends all mandatory inservices annually.
Makes independent decisions.
Requires minimum supervision.
Displays professional pride.
Demonstrates an understanding of and adherence to HCA’s Code of Conduct.
Conduct reflects HCA’s values and a commitment to the
Job Functions
Planning: Assists in development of unit goals and objectives. Assists in development of unit budget. Assists in development/review/revision of unit standards. Determines unit assignments. Plans for adequate resources based on workload and extraneous activities. Assists in the development/review/revision and monitoring of unit Quality Assurance plan.
Organizing: Determines priorities on unit. Identifies individual/professional needs of staff. Coordinates unit activity to support attendance at educational programs, committees, staff meetings. Serves as liaison with Medical Staff, maintaining rapport and positive working relationship. Facilitates in orientation of new employees, students and volunteers.
Directing: Ensures hospital, Nursing Division and unit-specific policies and standards are followed. Determines proper care and maintenance of unit equipment. Determines appropriate PAR levels of supplies on unit. Intervenes to resolve conflict on the unit.
Evaluation: Assists in performance evaluation on unit personnel. Assists in identifying educational/in-service needs of staff.
Leadership skills: Demonstrates critical thinking, decision making and strong communication skills. Able to delegate appropriately. Demonstrates and performs counseling activities as necessary. Maintains open lines of communication with Department Director. In the absence of the Director, assumes responsibility for the management of the unit.
Standard of Care: Assists with implementation of standards and scope of care for unit. Assists with writing, reviewing, implementing and enforcing policies and competencies. Oversees implementation of new processes and policies.
Unit Staffing: Assists with interviewing, hiring and evaluating staff per policy. Helps ensure licensure; competencies and mandatory in services for staff are current. Completes unit schedule in timely fashion. Works closely with the charge nurses to ensure staffing levels are appropriate based on patient census and acuity.
Staff Education: Provides education and competency training to the staff. Acts as resource for policies and protocols implemented in critical care. Works with the Education Dept. and other disciplines in initiating and implementing evidence based practice.
Privacy: Assures privacy of all patient information to protect patient rights and meet HIPPA guidelines. Reports suspected violations immediately.
Environment & Patient Safety: Maintains patient and work environment to maximize safe working space. Promptly removes all used and soiled equipment, linen, etc. to appropriate location. BMV scanning rates comply with current policy. Reports all patient safety and hazard concerns immediately.
Supplies: Assists Director to ensure that staff nurses accurately document charges and supplies used.
Time Management :Assists Director as requested with tracking time and attendance, overtime 2 analysis, adherence to HR attendance policies and counsels accordingly.
Professional & Educational: Attends hospital and external in-services to keep abreast of current practices in specialty area. Function as direct care RN or as charge nurse when necessary. Competent to perform skills as required on unit skills checklist.
License and Competency: Maintains RN license to adhere to Virginia Board of Nursing Guidelines and serve the organization in a licensed capacity. Takes responsibility for meeting competency requirements. Assists with the orientation of new employees and floated staff as requested and assigned.
Meeting/In-service Attendance: Attends in-services, workshops, and reads current journals to keep abreast of new developments in the medical and nursing fields. Attends meetings as designated by Director.
Management: Assists with monthly unit meetings and ongoing communication with employees. Maintains open communication with other departments to coordinate efficient patient care. Receives updates regarding patient conditions on the unit. Participates in bed management and discharge planning rounds. Assists with other hospital functions such as performance Improvement, Quality Assurance audits, Unit councils/teams, Nurses' Week functions.
Other: Performs other duties as assigned to meet the organization`s needs.
QUALIFICATIONSLicensure / Credentials:Registered Nurse in the Commonwealth of Virginia. Licensure in compact states accepted based upon Virginia Board of Nursing guidelines. Required.BLS, ACLS, and any specialty area requirements. RequiredProfessional certification in specialty nursing area highly desirable. Preferred4 years’ experience as an RN with 2 years in clinical specialty setting. Required.Same as required with 2 years charge nurse or supervisory experience in clinical specialty setting. PreferredGraduate of accredited school of nursing - RequiredBachelors of Science. PreferredMSN, MSHA, MBA or related field. PreferredLewisGale Medical Center (https://lewisgale.com/locations/lewisgale-medical-center/) has provided quality healthcare services since 1909. We give patient's access to trained physicians and advanced technology. Our 500+ bed hospital is one of the leading acute care facilities in the Salem area. We specialize in heart and vascular care—including the latest advanced technology available through our designated Heart Center—as well as orthopedics and spine care, services for mental and behavioral health and cancer care.At LewisGale Medical Center, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderIf you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Manager Progressive Care opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.