Technical Support

Technical SupportBCforward is currently seeking a highly motivated Technical Support role in

RemotePosition Title: Technical SupportLocation: RemoteAnticipated Start Date: Tentative start Date 10/07/2024

Please note this is the target date and is subject to change. BCforward will

send official notice ahead of a confirmed start date.Expected Duration: 24+ Months Contract with high possibilities for extensionJob Type: Contract: 40hr/ weekPay Range: $15.18/hr - $19.87/hr on W2

Please note that actual compensation may vary within this range due to factors

such as location, experience, and job responsibilities, and does not

encompass additional non-standard compensation (e.g., benefits, paid

time off, per diem, etc.).Job Description:Monitor incoming emails to investigate supplies and printer information

inquiries.

Knowledge of databases is required.

Ability to research supplies or devices issues to identify a root cause,

resolve the issue and follow up with client is required.

Technical knowledge a plus.

Customer service is required, customer facing, remote position.Keywords:

Customer Service, Technical support, PrintersWho to Contact: Sai DurgaAbout BCforward:

Founded in 1998 on the idea that industry leaders needed a professional

service, and workforce management expert, to fuel the development and

execution of core business and technology strategies, BCforward is a

Black-owned firm providing unique solutions supporting value capture and

digital product delivery needs for organizations around the world.

Headquartered in Indianapolis, IN with an Offshore Development Center in

Hyderabad, India, BCforward's 6,000 consultants support more than 225

clients globally.BCforward champions the power of human potential to help companies

transform, accelerate, and scale. Guided by our core values of

People-Centric, Optimism, Excellence, Diversity, and Accountability,

our professionals have helped our clients achieve their strategic goals for

more than 25 years. Our strong culture and clear values have enabledBCforward to become a market leader and best in class place to work.BCforward is an equal opportunity employer. All qualified applicants will

receive consideration for employment without regard to race, color,

religion, sex, sexual orientation, gender identity, national origin,

or protected veteran status and will not be discriminated against based on

disa

To learn more about how BCforward collects and uses personal information as

part of the recruiting process, view our Privacy Notice and CCPA Addendum.

As part of the recruitment process, we may ask for you to disclose and

provide us with various categories of personal information, including

identifiers, professional information, commercial information, education

information, and other related information. BCforward will only use this

information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for

positions in the United States must be legally authorized to work in the

United States. The submission of intentionally false or fraudulent information

in response to this posting may render the applicant ineligible for the

position. Any subsequent offer of employment will be considered employment

at-will regardless of the anticipated assignment duration.Interested candidates please send resume in Word format Please reference job

code 229558 when responding to this ad.Get job alerts by email.Sign up now!Join Our Talent Network!Job SnapshotEmployee Type

ContractorLocation

Colorado, US (Onsite)Job Type

Customer ServiceExperience

Not SpecifiedDate Posted

09/24/2024