Maintenance Supervisor wanted North Valley

Pillar Communities is looking for a Maintenance Supervisor to work in one of our upscale apartment home communities. The Maintenance Supervisor is responsible for maintaining the physical condition and appearance of the site, and is attentive to Pillars’ goals relating to resident satisfaction and retention.

Diagnose and perform minor and routine maintenance/repair involving the following on a daily basis: electrical and plumbing (including sewer lines); A/C and heating systems; appliances; water irrigation systems; stairs, gates, fences, patios, railings; tile, carpet, flooring; roofing, gutters, fasteners; interior/exterior lights; fireplaces; ceiling fans; gas fixtures and appliances (when applicable); doors/locks, cabinets, windows, sliding glass doors, mail boxes/locks; security systems and fire protection equipment; ceiling leaks; walls; pool area, jacuzzi, pool furniture.

Inspect vacated apartments and complete make-ready checklist

Inform Community Manager of needed services and repairs

Routinely perform duties to restore apartments to “make-ready” status

Re-inspect vacant apartments after make-ready operations have been completed to determine quality of work performance

Assist in keeping grounds neat and free of litter

Rake, sweep and shovel as circumstances warrant

Maintain accurate records regarding preventive maintenance, service requests received and completed, expenditures, apartment make-ready status, work in progress, etc.

Maintain a positive attitude and professional demeanor with residents and staff at all times

Maintain and leave the apartment in the same condition in which it was found; clean up after all services/repairs

Leave resident notification that maintenance was in the apartment in a visible location

Be aware of the condition of physical property throughout the community and immediately correct unsafe conditions (ie broken pool gates, broken steps, open holes, broken/burned exterior lights)

Report all major repairs and requisitions to the Community Manager prior to any expenditure of funds

Maintain adequate inventory of spare parts and maintenance materials to handle most common repairs and situations

Identify all utility meter cut-offs, apartment and fixture cut-offs and sewer clean-outs. Know where to obtain maps indicating same

Regularly perform routine preventive maintenance on equipment (where applicable)

Regularly inspect, clean and maintain all tools in excellent condition

Know and adhere to company policies regarding key control

Review Safety Data Sheets prior to utilizing any chemicals/hazardous materials and ensure that they’re available to service staff

Assist in planning and leading safety meetings

Use safety equipment (goggles, masks, gloves, back support belt, etc) as tasks dictate

Know and adhere to all federal, state, and local laws, as well as policies and procedures contained in the manuals issued by Pillar or as otherwise communicated (verbally or in writing) to associates

Represent the Company in a professional manner at all times

Perform all reasonable work-related assignments as requested by supervisor

Pillar Communities is dedicated to its employees and their personal and professional growth. Pillar strives to provide leadership and training opportunities for every individual to reach his/her respective goals.

Skills/ Requirements

In order to qualify for this position, you must possess the following:

HVAC certification required

2 – 5 years’ previous apartment maintenance experience is required

2 – 5 years’ experience repairing small appliances is required

Must have exceptional customer service skills

Must have friendly outgoing personality and a positive attitude

Must be able to work at a fast pace, perform duties while under pressure, and meet deadlines in a timely manner to interact/communicate with other associates, residents, visitors and the public in a professional and pleasant manner

Must be able to read, spell, write, and comprehend English at an intermediate level

Must have a high level of accuracy and attention to detail

Must possess excellent organizational skills and the ability to multi-task

Must have the ability to apply common sense understanding to carry out detailed instructions and to deal with problems and situations as they arise

Important Notes

Pillar Communities benefits package includes: medical, dental, vision, short- and long-term disability, life and AD&D insurance, a generous 401k plan, paid holidays and a flexible PTO (paid time off) program to fit your needs. This position also receives an apartment discount. Successful completion of a background check and drug screen is required.