IT Data Analyst

The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Information Technology – Application Development and Support team as: IT Data Analyst This opportunity may be perfect for you if you have experience in:

Passion for Data and Data Science

Strong Attention to Detail

About this position: Position supports business units by performing advanced data extraction, reporting, analysis, and consultative services to drive and evaluate performance of Company’s products and services. Responsible for providing summary performance data to support multiple levels of management in daily operations management and service delivery optimization and provide other data reporting in support of special projects. This position is not a remote position and is 100% in the office in Glens Falls, New York. Responsibilities

Maintain inventory and develop deep working knowledge of information available from all authorized data sources.

Acquire data from existing relational database sources; identify, as needed, external data required to meet task objectives.

Interpret and analyze data using statistical techniques to identify any data deficiencies, significant trends, outliers, and to estimate product precision and accuracy.

Filter and clean data as necessary to provide desired level of quality in final work product; identify problems with data capture, design, and architecture.

Identify and define meaningful metrics to deliver high quality, actionable, and efficient reporting to drive business decisions.

Provide management with applicable recommendations for data collection or clean-up efforts that would benefit Company in future.

Assist business units in data-driven campaigns, analysis, KPIs, tracking, and advanced analytic models.

What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications:

Bachelor’s Degree or equivalent experience required

6+ years of experience in one of the following areas: software development, quality assurance, operational risk, or data analysis

Skills/Knowledge:

Solid knowledge of financial products and services

Strong communication skills, both written and verbal; comfortable collaborating with co-workers, management, and vendors

Proven ability to manage multiple priorities;

Demonstrated initiative and ability to work with minimal instruction

Proficient in Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint

Proven experience producing database reports using reporting tools including Crystal Reports, SQL, and Cognos

Strong analytical skills with ability to collect, organize, analyze, and disseminate significant amount of information with attention to detail and accuracy

Experience translating business requirements to functional requirements

Physical Demands

Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.

Must be able to repetitively use a telephone and computer mouse and keyboard.

Ability to lift/move up to 15 lbs.

What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership

Education and Tuition Reimbursement

Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $65,000.00 - $70,000.00 commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1