Customer Service Rep/ Receptionist
Candidate must be well-organized, detail-oriented, motivated, and have excellent communication skills. Punctuality and Strong attendance is a must. He/she must have the willingness and ambition to learn and take on a variety of responsibilities.
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
Fluent in English is required
Bilingual is a plus
Previous customer service experience is a plus
Excellent communication skills
Positive attitude
Good work ethic
Team player
Ability to manage time
Capable of Multi-Tasking
Strict attention to details
DUTIES AND RESPONSIBILITIES:
Ability to manage multi phone lines
Scheduling pick ups for dental offices
Assisting customers with tracking cases
Assisting customers with billing questions
Data entry
Following up with clients
Other administrative and clerical duties as assigned
Must be computer literate
High school diploma or equivalent
F/T position Mon -Fri 7:00 a.m.-3:30 p.m.
BENIFITS:
Health/Dental/Vision
PTO and Sick Days
Training available