Technical Operations Manager, Engineering Lead
At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.The application window will be open until at least October, 11th, 2024 . This opportunity will remain online based on business needs which may be before or after the specified date.Area DescriptionThe Network Engineering team is responsible for planning, designing, and operating our fiber network at scale ensuring a robust and reliable service.Role DescriptionAs a lead of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. GFiber's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies.In this role, you'll:
Manage the design, permitting, and network deployment to Single Family Units (SFUs), Multi Dwelling Units (MDUs), and Single Business Units (SBUs).
Develop and grow the OSP Engineering team.
Vendor management of Engineering Design and QA/QC resources ensuring GFiber Fiber to the Home (FTTH) network standards and expectations are followed.
Support GFiber Outside Plant (OSP) Construction and Operations teams to coordinate Central Office (CO) planning, material selection, project execution, change management, proactive/reactive relocation events, and financial performance against targets.
Facilitate address serviceability process alongside cross-functional stakeholders & foster key municipal relationships to support consistent plus predictable permit reviews/approvals. Will need to collaborate with cross-functional teams to explore/evaluate dark fiber lease opportunities.
Establish and manage positive vendor relationships through effective facilitations and communication.
At a minimum we'd like you to have:
Bachelor's degree in Construction Management, Engineering, Telecommunications or related field, or equivalent practical experience.
7 years of experience in managing large, multi-faceted, outside plant projects, fiber to the Home (FTTH), or outside plant engineering projects.
Experience in inside and outside plant fiber optic network infrastructure, engineering design and construction.
Experience working cross-functionally to manage the designs and build scalable construction, installation, and support processes.
Experience working with municipalities managing right-of-way, construction permitting, and coordinating work schedules to meet intermediate and completion milestones.
Experience with Make Ready Engineering practices, including NESC, NEC, or GO-95 (CA only) clearances and GIS (Geographic Information Systems), ESRI, and shapefile functionality.
It's preferred if you have:
10 years of experience in managing large, highly-complex, outside plant projects, FTTH or outside plant engineering projects.
5 years of experience managing and leading teams of more than 5 people.
Contract or vendor management experience, including defining scope of work and quality control.
Experience with aerial and underground construction projects, including knowledge of outside plant equipment and materials.
Capital budget management experience.
Experience analyzing fiber test results and auditing projects for compliance within scopes of work.
The US base salary range for this full-time position is between $154,000 - $169,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. (https://careers.google.com/privacy-policy/) For more information please refer to our Equal Employment Opportunity Policy (https://careers.google.com/eeo/) and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF) (https://careers.google.com/jobs/dist/legal/EEOCKnowYourRights1020.pdf) .It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form (https://docs.google.com/forms/d/e/1FAIpQLSdssMbqAfgzQyXmBStjjc-OOg64CssJRQf5yWGEBClZZrkpw/viewform?resourcekey=0-CxawQc0qPzP7wkZuem4M3A) . Our candidate accommodations team will then connect with you to confidentially discuss your options.