Collections/ Office assistant

Identifying debts: Identifying customers with outstanding debts and monitoring accounts payable statements

Contacting customers: Contacting customers by phone, email, or in person to discuss payment status and overdue balances

Negotiating payment plans: Negotiating payment plans with customers based on their financial situation

Documenting debts: Documenting debts collected and customer information

Developing collection systems: Developing systems to help the company meet its financial goals

Starting legal action: Starting legal action to recover debts if necessary

Staying up to date: Staying up to date on relevant laws, regulations, and company policies

Using technology: Using computer applications and other technology to manage data and reports