Night Desk Attendant for The Irlo Apartments

Night Desk Attendant for New Apartments


Location: Kissimmee, FL (Near Old Town)

Employment Type: Full-Time, 4p to 12a

Compensation: Hourly wage, competitive pay

Job Description:
The Irlo Apartments is looking for a reliable and responsible Night Desk Attendant to manage the front desk and handle guest relations. This is a crucial role in ensuring the comfort and satisfaction of our residents and guests. If you're a night owl with strong customer service skills, we want to hear from you!

Responsibilities:

Greet and assist residents and guests with check-ins, check-outs, and general inquiries.

Address and resolve any issues that arise during the night shift.

Handle after-hours maintenance requests and coordinate with the maintenance team as needed.

Record any incidents or activities that occur during the shift in the daily log.

Requirements:

Strong customer service and communication skills.

Ability to stay alert and attentive throughout the shift.

Previous experience in customer service or security roles is a plus.

Basic computer skills for logging entries and processing requests.

Ability to manage stressful situations calmly and professionally.

Preferred Qualifications:

Prior experience working in hotels, apartments, or similar environments.

Familiarity with security protocols and systems.

Reliable and punctual with a strong work ethic.

Bilingual

Benefits:

Competitive hourly wage

Opportunities for career growth

How to Apply
Please send your resume and a brief cover letter and we'll be in touch. Thank you!