Sales Assistant

Sales Assistant

Are you looking to step into a role where your skills make a real impact, and your career can grow? We’re seeking a highly organized, proactive Sales Assistant to join our dynamic team. In this role, you will be the backbone of our sales department, supporting key account relationships and driving projects that keep our sales process running smoothly.

This position offers the perfect balance of customer service, project management, and sales support. If you're eager to be part of a forward-thinking company with room for professional growth, this is the opportunity for you!

JG Edelen is an established 101-year-old company that provides metal goods to the hospitality and furniture industries. We offer a warm and friendly work environment located in Essex MD.

Key Responsibilities:

Support Sales Operations: Work closely with the Sales / Owners to ensure the smooth execution of sales strategies. You’ll be the go-to person for ensuring our key accounts are well-serviced and operations are seamless.

Relationship Building: Foster and maintain strong relationships with high-value clients. Your ability to provide exceptional customer service will be key to sustaining long-term partnerships.

Order Management & Customer Support: Process orders efficiently, respond promptly to customer inquiries, and provide solutions that elevate the customer experience.

Project Management: Collaborate on special projects, research, and key account initiatives to enhance the sales department's effectiveness.

Event Participation: Represent the company at trade shows and business events, playing a crucial role in expanding our network and visibility.

Team Collaboration: Act as a pivotal team player, offering backup support for the sales team and contributing to the overall success of the department.

Qualifications:

Education: A Bachelor’s Degree is preferred, but equivalent experience will be considered.

Tech Savvy: Proficient in Microsoft Office Suite (especially Excel, PowerPoint, and Word). Experience with or willingness to learn AutoCAD is a plus.

Strong Communicator: Exceptional verbal and written communication skills, along with excellent phone etiquette. You'll be the voice of our company in many instances!

Multitasking Master: Able to juggle multiple tasks in a fast-paced, deadline-driven environment while maintaining attention to detail.

Problem Solver: You bring innovative solutions to the table, helping us overcome challenges and keep things running smoothly.

Self-Starter & Team Player: Capable of working independently with minimal supervision, while also thriving in a collaborative team environment.

Experience: 1+ years of relevant experience, internships included. We value practical skills and a proactive attitude!

Travel: Minimal travel required for trade shows and client meetings.

What We Offer:

401(k) Plan with company matching to help you plan for your future.

Comprehensive Benefits Package: Health, dental, vision, flexible spending, life insurance, short-term and long-term disability plans, Paid time off (PTO, Vacation, Holiday, Bereavement) and Voluntary life

Work-Life Balance: Enjoy a business casual dress code and flexible work environment.

Time Off: 11 paid holidays and vacation time after 6 months of employment.

Team-Oriented Culture: Join a friendly, collaborative team that supports your growth and success.

Convenient Location: Our office is in a prime location, just off I-695 in Baltimore County (Middle River/Essex area), making your commute easy and stress-free.