Dinner Server High-end Japanese Restaurant near Grand Central

Full-time & Part-time Position Available

Dinner shift

Kawabun NY is an innovative Japanese Kaiseki concept serving counter Omakase, fine dining pre-fixe

and a la carte menus, small bites, bar beverages, and curated teas.

This venture continues the proud 400 year tradition of the original Ryotei in Nagoya Japan by offering

seasonal and rotating fare in an upscale environment where attention to detail and our sense of

hospitality lead the way to a truly unique experience.

POSITION SUMMARY:

The Server leads restaurant guest interaction throughout the dining experience and ensures that all

guests have the highest quality dining experience.

ESSENTIAL JOB FUNCTIONS:

Comply with Standards of Service, including menu recommendations and upselling techniques.

Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic

beverages.

Maintain knowledge of current food/drink choices, specialties, origin, taste and preparation

methods.

Serve food courses appropriately and alcoholic beverages to guests, answer questions

on menu selections

Detail tables throughout the restaurant, ensuring proper placement of napkins, utensils, and

condiments are appropriately ready.

Clear and reset table at the end of each course.

Responsible for communicating guest orders to the kitchen, including any special

needs or requests (allergies).

Communicate with the kitchen regarding menu questions, the length of wait, recook

orders, and product availability.

Monitor and observe guests' dining experience. Ensure guests are satisfied with the food

and service. Respond promptly and courteously to any requests.

Prepare the final bill, present a check to the guest, accept payment, process credit card

charges or make change (if applicable).

Thanks guests’ and kindly invites them back for future dining.

Be ready and willing to assist fellow servers as situations arise.

Be ready and willing to assist service assistants with clearing and resetting tables.

Inform the managers of supplies that need to be requisitioned.

Complete assigned daily side duties, to accommodate business needs.

Clean and organize side stations and surrounding areas as necessary.

Maintain positive and effective working relationships with food and beverage management,

staff and all departments.

Be available to fill in as needed to ensure the smooth and efficient operation of the

restaurant as directed by the restaurant manager or immediate supervisor.

To follow all company/kitchen safety rules, policies, and procedures.

Strict adherence to health department and food handling guidelines.

To immediately report all suspicious occurrences and hazardous conditions.

Present a professional appearance and in uniform at all times.

Maintain regular and consistent attendance and punctuality, with or without

reasonable accommodation.

Other duties as assigned.

Job description may be changed at any time.

REQUIRED LICENSE/QUALIFICATIONS:

Minimum 2 years experience as server in a fine dining establishment.

4 or 5 star dining background, knowledge and ability to implement such service standards.

High School diploma.

Valid NY Food Handler’s Card.

Knowledge of Japanese food and service standards, language skills preferred.

Must be able to work nights, weekends and some holidays.

Must be able to speak, read and understand English.

Basic math skills, ability to add, subtract, multiply, and divide.

SKILLS/APTITUDES:

Excellent communication skills (verbally interacts with management, kitchen staff, and team

members in an efficient and timely manner).

Ability to work in a team environment.

Ability to accept constructive criticism and work calmly and effectively under pressure.

Hospitality oriented and possesses genuine commitment to quality service.

Have problem solving abilities, be self-motivated and organized.

PHYSICAL REQUIREMENTS:

Ability to speak and hear, vision, distance vision, color vision, peripheral vision, depth

perception, and the ability to adjust focus.

Constant walking with some standing.

Be able to work in a standing position for extended periods of time (up to 8 hours).

Be able to reach, bend, stoop and frequently lift up to 50 pounds.

Continual use of manual dexterity and gross motor skills with frequent use of bi-manual

dexterity and fine motor skills.

Regularly required to use hands and frequent washing of hands.

WORK ENVIRONMENT:

Generally, in an indoor setting; at times in an offsite setting for events and catering.

Will be utilizing the Toast POS system regularly.

Direct interaction with diverse and demanding clientele.

Varying schedule to include evenings, holidays and extended hours as business dictates.

The work environment is usually moderately loud to loud.

Work flexible hours that may include mornings, evenings, weekends, nights and/or holidays.