Inside Sales Associate
Join our team and be the welcoming face of our company! If you're passionate about delivering exceptional customer service, assisting with sales, and ensuring a smooth and organized customerexperience, we want to hear from you!
Role and Responsibilities:
Greet and welcome customers as they enter the building.
Communicate with customers to understand their purchasing needs and specifications.
Assist in ordering merchandise, as well as checking and restocking inventory.
Provide professional and quality customer service to ensure customer satisfaction.
Sell products, answer questions, and provide accurate information.
Address and resolve customers’ complaints and issues timely.
Process payments and refunds.
Adhere to the rules, regulations, and guidelines.
Compile and maintain sales reports and other documentation.
Keep the workplace safe, clean, and tidy, and perform daily inspections of the store.
Report issues, accidents, and complaints to management.
Establish and foster positive and professional relationships with customers.
Qualifications and Skills:
High school diploma/GED.
Associate’s degree in retail management, marketing, or business administration is preferred.
Prior working experience as a Counter Sales, Sales Representative, or a similar role.
Proficiency in Microsoft Office Tools and retail software.
The ability to handle and manage payments.
Exceptional customer service skills.
Strong communication and collaboration skills.
Outstanding sales skills.
Problem-solving.
Organization.
Must have approved criminal background check and driving record.
Must adhere to a substance free work environment.
Company Values:
Foundation of Integrity: Commit to doing the right thing and err on the side of benefiting others.
Joyfully Uplifting Others: Maintain positive interactions with others in a caring and compassionate way.
Serving with Commitment: Maintain a heart of service and fully committed relationships with others.
Excellence with Humility: Provide the best quality service to customers.