Medical Front Office Position

Employment type: Full-time – 40 hours/week

Job title: Front Desk Staff

Positions: 1 open - Plano

When it comes to our patient experience, our Front Office personnel are expected to provide exceptional customer service to leave a lasting first and last impression on our patients. This position is entry level and will be the face of our clinic covering a wide scope of responsibilities such as but not limited to:

-Providing excellent customer service

-Handling patient questions regarding in office services

-Answering multi-lined telephones

-Scheduling and confirming appointments

-Office upkeep and organization

-Data entry

-Patient balance collections

-Review and enter new patient registration

-Clear understanding of insurance plans to ensure proper appointment scheduling and financial explanations

-Operation of standard office equipment such as computers, fax machine, and scanners

-Ability to multitask in a high-volume environment

-Adhere to company dress and appearance requirements

-Positive contribution to a valued team

-Perform other projects/tasks as assigned

KNOWLEDGE/SKILLS EXPERIENCE/EDUCATION REQUIREMENTS

-Customer Service: minimum 1 year required

-Medical office experience: minimum 6 months to a year preferred

-Multi tasking and attention to detail

- Communication and organization skills

- Personable personality

We want to ensure you know you are appreciated and respected as professional colleagues by providing you with financial, professional and personal growth. We offer:

-Medical insurance

-Dental insurance

-Vision insurance

-Paid Time Off (PTO)

-401 (k) plan after a year

-Continuing education opportunities

-Career advancement

Please send your resume and cover letter