Case Manager

II. Description (brief)

A Many Mansions Case Manager provides case management services to previously homeless and disabled/mentally ill residents. Services include assessment, crises intervention, and coordination of resources to promote self-sufficiency by teaching life skills that meet needs. Other duties include maintaining an assigned case load and implementing and monitoring Individual Service Plans. Must maintain compliance with governmental reporting requirements, maintain records and files, organize resident activities, and coordinate services with other Many Mansions' staff, social service providers and agencies throughout Ventura County.

III. Essential Job Duties & Responsibilities:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The duties of the position of Case Manager include, but are not limited to, the following:

No. Essential Duty or Responsibility

1 Provide comprehensive Case Management services for residents of permanent supportive housing. Meet with each resident a minimum of one time per month. Case Management services may be provided more frequently depending on the needs of individuals.

2 Conduct daily HMIS data entries of Service Transactions. Update and keep current HMIS case plans/ 6 month goals with follow-ups in the HMIS system.

3 Completes the Initial, 6 month, and annual assessments with each permanent supportive housing resident in accordance with HUD’s requirements.

4 Complete all required reports such as monthly status, monthly caseload, resident list, and annual resident budget.

5 Coordinates services with the Case Managers from Ventura County Behavioral Health, and with other HMIS Referral Agencies.

6 Maintains daily calendar of activities and client services.

7 Provide workshops and learning opportunities for residents on topics such as financial literacy, strengthening families, independent living skills, wellness and recovery, conflict resolution and others as needed.

8 Coordinates the special events that provide life enriching experiences and healthy social interactions for residents (holiday celebrations, recreational activities etc.). Works in coordination with other Departments to provide comprehensive services to benefit the residents and their families.

9 Maintains rotuine communication and set monthly meetings with the on-site Community Manager. Attends monthly team and department meetings along with sending daily debreif emails to team members.

10 Other duties as assigned.

IV. Qualifications & Conditions:

Category Qualification or Condition

Communication Excellent communications skills, including but not limited to, the ability—

To speak, write and read English fluently;

To write reports and other correspondence clearly, meaningfully, and persuasively;

To speak, listen, and respond effectively with and among staff, agencies, residents, and others; and

To give presentations and speak effectively before groups and organizations.

Computer Skills Proficiency in computer and computer applications, including Microsoft Office programs (Word, Excel, PowerPoint, and Outlook), social media, data management programs, and the County of Ventura’s HMIS program.

Driving Driving is required for this position. Therefore, the applicant must have the legal ability to drive a motor vehicle in California, proof of a valid California driver’s license, and adequate motor vehicle insurance.