Automotive Warranty Administrators

Carl Burger Dodge Chrysler Jeep RAM World

Has a rare opportunity for an experienced, motivated, Warranty Administrator. As with all positions within dealerships, Warranty Administrators are expected to uphold the highest ethical standards.

Essential Functions:

Process all warranty paperwork to ensure proper documentation and verify criteria required by the factory.

Keep up on all factory recalls, announcements, current warranty procedures and factory required training

Reconcile all warranty receivables and work with the accounting department to obtain payments

Maintain all service and customer records as required by the warrantor

Process extended warranty and prepaid maintenance plan documents for the purpose of receiving payment in full within a timely manner

Reconcile receivables with schedules to match payment and claim amounts

Other duties may be assigned as needed

Qualifications: Minimum Qualifications:

Experience within the automotive industry (identification, inspection, classification of component groups, etc.) and overall automotive knowledge

Ability to lift-up to 15 pounds

Ability to perform all essential functions of the job description

Preferred Qualifications

Excellent verbal and written communication skills

Excellent customer service skills

Excellent written and verbal communication skills

Ability to manage complex and multi-step processes needed to complete warranty paperwork and submissions

Proficient in Microsoft Office Suite or related software as well as other accounting software programs

Ability to operate related office equipment, such as computers, 10-key calculator, and copier

Ability to work independently and in a fast-paced environment to meet tight deadlines

Ability to anticipate work needs and interact professionally with customers

Excellent organizational skills and attention to detail

Physical Demands:

Regularly stands, walks, sits; uses hands; reaches with hands and arms; talks and hears. Prolonged periods of sitting at a desk and working on a computer; must be able to lift up to 15 pounds

Our employees are offered competitive pay, medical, dental, flexible spending accounts (FSA), paid holidays and vacation, short and long-term disability, company sponsored life insurance, 401(k) retirement plan, vehicle purchase, service and parts discounts, employee assistance plans (EAP)

We are an Equal Opportunity Employer. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. Apply in person, with Carmen Diaz