Sales & Events Manager

IMMEDIATE OPENING for a Sales & Events Manager in Indianapolis, Indiana. Salary $55K to $60K with a 4% commission on booked revenue together with health benefits, 401K and PTO . Must have a minimum 2 years sales experience in the hospitality, events, attractions, or entertainment industry. Must be proficient in event software, specifically Tripleseat (or tech-savvy with the ability to quickly learn and utilize this software). Qualified candidates should have a true passion for and an unrelenting drive to provide exceptional guest service and hospitality.

Job Summary

Responsible for generating event revenue by selling events of all sizes, exceeding monthly and annual sales goals. Manage all aspects of events of all sizes, for various types of groups.

Sales Requirements

Contribute to overall venue sales revenue goals by proactively identifying new business opportunities and increasing brand visibility.

Build and execute quarterly sales plans to solicit and target new clients through in-person office visits, email outreach, warm calls and on-site client engagement.

Participate in industry and community events to stay up to date on trends.

Foster client relationships through ongoing communication to ensure repeat business and referrals.

Manage all assigned leads with the utmost sense of urgency and in accordance with the company’s lead response time standards.

Utilize established reports and dashboards to ensure personal sales Key Performance Indicators (KPI’s) are being met or exceeded.

Event Planning & Execution

Deliver an unparalleled guest experience on the phone, via email and with in-person communication from inquiry stage to post-event follow up.

Create, manage and confirm event bookings using Tripleseat sales system, including the documentation of all prospect and event client communication.

Partner with DOS (Director of Sales) to foster a fun, competitive, results centered and engaged sales culture/environment.

Work in collaboration with the operations team, culinary team and other departments within the venue to execute flawless events.

Maintain brand standards on event execution by working closely with Event Producers on service quality and maintaining client satisfaction.

Proactively strive to maintain high levels of quality, accuracy, and process consistency

Conduct weekly BEO meetings. Detail all BEOs and communicate any event changes or specific needs for a successful execution by Operations and Culinary.

Job Requirements

The following are needed to ensure successful job performance:

Minimum 5 years sales experience in the hospitality, events, attractions, or entertainment industry

Proficiency in event software, specifically Tripleseat (or tech-savvy with the ability to quickly learn and utilize this software)

Primary competencies, behaviors, and characteristics

Expert interpersonal skills

Leadership skills

Highly Organized

Multi-tasker

Business development skills

Communication and marketing skills

Project management experience with a track record of successful events

Open and eager to learn new sales skills

To perform this job successfully, an individual must be able to perform each essential duty at a satisfactory level. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The mental and physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Physical Demands

Regularly required to sit, stand and walk for prolonged periods of time

Regularly required to talk and hear

Regularly required to visually observe objects up close and at a distance

Regularly requires hands to handle or feel and finger dexterity

Regularly required to use a computer and telephone equipment

Occasionally required to reach or bend

Infrequent light physical effort is required

Mental Demands

Regularly required to use written and oral communication skills; read and interpret complex data, information and documents; analyze and solve problems; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks with constant interruptions.

Regularly requires demonstrated poise, tact and diplomacy when interacting with those encountered in the course of work, some of whom may be demanding, dissatisfied or upset.

Working Conditions

Work is performed in an event space environment.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)

Health insurance

Paid time off

Schedule:

Evenings as needed

Monday to Friday

Nights as needed

Weekends as needed

Experience:

Tripleseat event software or quick ability to learn: 1 year (Required)

sales in hospitality, events, attractions, or entertainment: 2 years (Required)

Ability to Commute:

Indianapolis, IN (Required)

Work Location: In person