Engagement Specialist

Engagement Specialist

Job Description:

We are seeking a dynamic and versatile individual to fill the role of Engagement Specialist. This position requires a unique blend of skills, combining the responsibilities of an activities coordinator, receptionist, and content creator. If you are a creative, organized, and energetic person who loves connecting with people and crafting engaging content, we want to hear from you!

Key Responsibilities:

Activities Coordination:

Plan, organize, and lead a variety of activities and events to engage and entertain our community members.

Tailor activities to meet the diverse interests and abilities of participants.

Gather feedback to continuously improve and innovate our activities program.

Reception Duties:

Serve as the first point of contact for visitors, providing a warm and welcoming environment.

Answer phone calls, manage correspondence, and handle inquiries with professionalism.

Maintain a tidy and organized reception area, ensuring it reflects our community spirit.

Content Creation:

Develop engaging written, visual, and video content for our social media platforms, website, and internal communications.

Collaborate with various departments to highlight events, activities, and community stories.

Monitor and analyze content performance, making adjustments to improve engagement and reach.

Qualifications:

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

Creativity and experience with content creation tools and platforms.

Ability to work independently and as part of a team.

Prior experience in activities coordination, reception, or content creation is a plus.

The position is approximately 20 to 32 hours a week. M-F with Occasions weekends and holidays and some evenings.

Hours typically are 8:30am to 1:30pm & 2:30pm to 5:30 M, T,F (W-T) Mayb be a later shift up to 9:30pm a couple times a month. otherwise, its same as the other days. During holidays you may need to work on a weekend.

You will work with the director and the Executive Senior Living Advisor and Upper Level Receptionist.