Customer Service Representative/Office Assistant

About Sonoma Garbage Collectors: Sonoma Garbage Collectors (SGC), a third

generation expanding leader in waste and recycling services throughout Sonoma

County since 1954. At SGC, we pride ourselves on our commitment to excellence

in every facet of our operations, from hauling to handling. Serving Sonoma Valley

since 1954, we are known for our exceptional customer service, outstanding

safety record, and innovative use of technology—including truck-mounted

camera systems and high-speed, efficient waste processing solutions. Join us in

our mission to redefine industry standards and make a tangible impact on our

community and environment. Please email us your resume.

Job Summary:

Our Customer Service Representatives interact directly with our

customers through multiple forms of communication. With customer priority in

mind, the representative will convey proper protocols, conduct billing inquiries,

perform clerical tasks, while maintaining office cleanliness and standards.

Key Responsibilities:

 Answer phones and other customer communications to solve customer

problems or answer questions

 Perform clerical tasks which include but are not limited to, filing

documents, scanning documents, scheduling maintenance, opening and

sorting mail, and office organization

 Maintaining office organization and cleanliness

 Assisting Manager and other employees to complete tasks as they arise

 Complete occasional supply runs

Physical Requirements:

 Must be able to sit and stand for extended periods of time

 Must be able to perform tasks such as pulling, pushing, bending, and lifting

 Must have a driver's license

Required Qualifications:

 Education: High-school diploma or GED

 Excellent and established customer service skills

Preferred Qualifications:

 Previous relevant industry experience

 Established computer skills

Employment Type: Part-Time, non-exempt

Work Hours: 15-20 hours (Potential increase as business needs), weekdays only

Pay: From $18-$24/hour

Please email us you resume

Equal Opportunity Statement: Sonoma Garbage Collectors is an Equal

Opportunity Employer. We celebrate diversity and are committed to creating an

inclusive environment for all employees. All employment decisions at Sonoma

Garbage Collectors are based on business needs, job requirements, and

individual qualifications, without regard to race, color, religion or belief, national,

social or ethnic origin, sex, age, physical, mental or sensory disability, sexual

orientation, gender identity and/or expression, marital, civil union or domestic

partnership status, past or present military service, family medical history or

genetic information, family or parental status, or any other status protected by

the laws or regulations in the locations where we operate. Sonoma Garbage

Collectors will not tolerate discrimination or harassment based on any of these

characteristics.

Disclaimer: This job description is not designed to cover or contain a

comprehensive listing of activities, duties or responsibilities that are required of

the employee. Duties, responsibilities, and activities may change, or new ones

may be assigned at any time with or without notice.