MRI Clinical Development Specialist (Client Success Leader) - Boston
Job Description SummaryAs an MRI Clinical Development Specialist, you will provide industry leading advanced support for the optimization and development of Magnetic Resonance scanners and applications. The primary responsibility of this specialist is to help GE MR partner sites maximize the clinical performance and efficiency across their MR fleet, and to facilitate and support their research activities. This specialist will also act as clinical “voice of the customer”, work with scientists, engineers, and clinical specialists from concept phase to product life cycle to ensure that our solutions meet the customer requirements, clinical and technical risks are retired prior to NPI cycle with external evaluation and extensive testing.This is a remote role that requires the candidate to work onsite at customer locations and occasionally from home office. To provide onsite customer support, candidate needs to reside in the Boston, MA area.GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job DescriptionEssential Responsibilities
Lead image quality, workflow optimization projects and operational efficiency, in conjunction with GE partner sites, to maximize clinical performance and efficiency of GE MR scanners across their fleet.
Working with global engineering on end-to-end solutions by providing clinical input from customers.
Applying knowledge of clinical MR needs to guide definition and development of new hardware, new imaging, and post-processing techniques.
Supporting sites along with facilitating evaluation of WIP packages in partnership with GEHC MR scientist.
Assisting with customer complaints, investigations, and ultimately offer product solutions.
Developing (clinical) competitive intelligence to support the field with counter arguments and selling advantages.
Required Qualifications:
Certified Radiologic Technologist (ARRT) or global equivalent
Min. of 5 years’ experience in MR, including all clinical applications and performing procedures.
Minimum of 3 years of GE MRI experience.
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
Identify and report any quality or compliance concerns and take immediate corrective action as required.
Lead continuous improvement activities by driving the implementation of process and product quality improvement initiatives.
Ability to present complex material to diverse audiences.
Ability to work well independently and as part of a team.
Self-driven, creative, flexible, and well organized.
Required to travel 70% within the territory via multiple modes of transportation (car, air travel, train etc.) as necessary. You will receive a company car if eligible.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Must live in Boston, MA area
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.#LI-AD1#LI-RemoteAdditional InformationGE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.Relocation Assistance Provided: No