Warehouse/Customer care associate

Please email resumes to: skconner@us-installations.com

Warehouse Associate/Customer Care Specialist

Job Description

This is an office-based position, assisting with the flooring installation process from beginning to end. Must have great customer service skills.

Responsibilities include:

· Constant interaction with our retail partner, installers, and customers

· Schedule installations and confirm appointments with customers

· Monitor and track installations and service calls

· Solve customer problems and issues

· Use forklift to unload and load trucks, stack inventory in a safe manner

· Assisting installers with the loading of materials for flooring projects

· Inspection of forklift (daily) and report any potential hazards or concerns

· Measuring / Cutting / Bailing of carpet and padding

· Inventory counts

· Receive and tag carpets

· Process carpet returns

· Indoor/outdoor branch maintenance as needed

Job Requirements

· Previous Customer Service experience

· Strong phone presence including the ability to solve customer issues.

· Must be able to pass a criminal background check.

Job Type: Full-time

$18.00 per hour

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Shift:

8 hour shift

Weekly day range:

Monday to Friday

Work Location: North Attleboro

Please email resumes to: skconner@us-installations.com