Receptionist/Clerk
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The property serves low-income senior citizens through a HUD subsidized program. PTO, health insurance and 401k are available.
Job Classification
Job Category: Essential Duties and Responsibilities
Essential duties & responsibilities include the following. Other duties may be assigned as necessary.
Answer telephone, greet walk-ins and provide basic leasing/eligibility information Assist in move in/out physical inspections of apartments.
Update rent changes for tenants as notified by manager.
Collect monthly rents and do bank deposits.
Maintain monthly Rent Rolls and balance with OneSite tenant ledgers, close month and advance date and post scheduled billing.
Generate late rent notices and keep Occupancy Manager updated on late rents.
Generate work orders and maintain monthly log using OneSite and Mobile Facilities.
Attend/maintain required training.
Job Requirements
Education, Training & Experience Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to interact smoothly with tenants and workers, and perform day-to-day operations.
High school education or equivalent required, college preferred
Minimum 2 years related experience and/or training; or equivalent combination of education & experience Training in some or all of these areas a plus: Onesite/ResMan, HUD portal specifically the Real Estate Assessment Center, HUD Handbook 4350.1, Enterprise Income Verification (EIV), SAVE System
Strong management skills; professionalism; good organization; leadership; good communication and interpersonal skills as well as being detail-oriented
Ability to read & interpret documents, basic math ability & reasoning ability
Requires typing, 10 key, and computer proficiency skills
Pre-employment drug testing (we also do random testing) and background check required
Proficient with Microsoft word and excel
Work Environment and Physical Demands
This job operates in a professional and collaborative office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; bend; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to lift up to 25 pounds, open cabinets, doors, windows and bend or stand as necessary.