Parent Liaison - Emergency Care Center

JOB SUMMARY:Parent Liaisons aim to support and advocate for patients and their caregivers, improve their control of the treatment process, and add to the quality of care that they receive during their time at Rady Children's. Serving as a member of the Emergency Department (ED) team, this role would work primarily in our ED waiting rooms to provide support to our patients and families before they are seen. As one of the first contacts for those seeking care, the Liaison provides insight into our processes in the ED, as well as would respond to any concerns that might arise during their wait. This individual should be flexible and adaptable to assist with the constantly evolving needs of the department and the needs of our patients and families at any time during their shift. Successful Liaisons are strong communicators, great teammates, and comfortable with providing friendly, sensitive support and emotional comfort to patients and families experiencing stressful situations and experiences with their sick and injured children.MINIMUM QUALIFICATIONS:H.S. Diploma,GED,or Equivalent1 Year of ExperienceExperience working with children with acute or chronic illnessPREFERRED QUALIFICATIONS:Associate's Degree2 Years of ExperienceExperience in event planningBilingualExperience with community agenciesExperience in fundraisingPrior care experience being a parent or primary caregiver of a child with acute or chronic illnessThe expected hiring range for this position is $21.00 to $28.88.Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.EOE including disability/vet