Chief of Staff - Lead Technology Business Services Consultant

About this role:Wells Fargo is seeking a Lead Technology Business Services Consultant in technology within cybersecurity. The selected person will perform Chief of Staff responsibilities.In this role, you will:

Lead or participate in managing and supporting the delivery of technology products and services of high-profile business unit clients and contribute to large scale solutions planning related to Technology Business Services.

The person to be hired is expected to perform dual roles, as the Business Services Lead and Product Delivery Lead for Client Office Group

The role includes managing product assessments, perform product registry record keeping, respond to requests from Cybersecurity Product Operations Team and support the Product Manager with Product Roadmap creation and maintenance

Ensure service quality and cost effectiveness of solutions

Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise

Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives

Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives

Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions

Partner with key stakeholders as a trusted advisor to the organization in order to develop organizational plans/operating models/efficiency targets and plans, gaining agreement across the leadership team, and communicating outcomes to various stakeholders

Support Cybersecurity executive routines by looking for ways to streamline activities and improve meeting effectiveness

Escalate material matters to management with an appropriate sense of urgency

Lead and support special ad hoc projects

Required Qualifications:

5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

3 years of Chief of Staff experience or equivalent

Desired Qualifications:

Ability to communicate confidentially and professionally

Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders

Ability to effectively partner and influence at the executive level

Ability to negotiate, influence, and collaborate to build successful relationships

Strong analytical skills and Excel skills

Prior product management

Experience navigating through ambiguity

Strong time management skills including the ability to handle multiple deliverables concurrently

Excellent interpersonal skills, including those related to conflict resolution

Ability to influence across all organizational levels

Experience with MS Office tools suite

Financial services experience

Job Expectations:

This position offers a hybrid work schedule (onsite work is expected in one of the listed locations)

This position is not eligible for Visa sponsorship

Locations:

300 S Brevard St, Charlotte, NC 28202

1301 Solana Blvd, Westlake, Texas 76262

2600 S Price Rd, Chandler, Arizona 85286

550 S 4th St, Minneapolis, Minnesota 55415

Pay RangeReflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.$96,600.00 - $171,800.00BenefitsWells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

Health benefits

401(k) Plan

Paid time off

Disability benefits

Life insurance, critical illness insurance, and accident insurance

Parental leave

Critical caregiving leave

Discounts and savings

Commuter benefits

Tuition reimbursement

Scholarships for dependent children

Adoption reimbursement

Posting End Date:1 Nov 2024 Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Wells Fargo Recruitment and Hiring Requirements:a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Company: WELLS FARGO BANKReq Number: R-404417-2Updated: Tue Oct 22 00:39:44 UTC 2024Location: CHANDLER,Arizona