Customer Specialist

Metairie Dry Cleaners is seeking a Customer Specialist to join our team! You will be

Responsible for helping customers by providing product and service information and resolving technical

issues.

Candidate must have the ability to;

Build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields

Will train the right person