Collections Specialist

Description One of our clients in the Martinez area is looking for a contract to permanent placement Collections Specialist.Contact Ade Henderson via LinkedIn for immediate consideration

Monitoring accounts daily to identify overdue payments.

Investigating historical data for each account, including payments and purchase patterns.

Maintaining records about the customer’s financial standing.

Reaching out to customers via phone, email or mail to ask about their overdue payments.

Negotiating pay-off deadlines or payment plans.

Handling questions or complaints.

Investigating and resolving any irregularities or enquiries.

Helping set up payment plans as well as collection procedures.

Always adhering to laws and policies while doing collections

Requirements

Proven experience as a Collection Specialist or similar role.

Comprehensive knowledge of laws, rules, and regulations related to collections.

Comfortable dealing with numbers and processing of financial information.

Excellent communication and interpersonal skills.

Knowledge of MS Office and databases.

Amicable and professional demeanor when dealing with debtors.

Ability to negotiate and problem-solve quickly.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .