PLEASANT HOLIDAYS HOTEL CONCIERGE

As a part of our team, you will receive two (2) Promotional Travel Tickets annually which equates to $650 per ticket!

Do you love meeting people from around the world? Helping people create the most memorable experiences and lifelong memories. Then this job is for you!

This position is based on the Big Island of Hawai'i. You must be living on this island to be considered for this position. If interested, you must complete an online application. Qualified applicants please go to our website www.pleasantholidays.com/pb/Careers or follow the link below:

https://ace.wd5.myworkdayjobs.com/careers/job/Kailua-Kona-HI/Hotel-ConciergeKONASales-ActivitiesJR202424746-1

This is an opportunity to join one of the largest privately-owned travel companies in the U.S. Pleasant Holidays was founded in 1959 and is a subsidiary of the Automobile Club of Southern California. Pleasant Holidays creates memorable travel experiences through personalized service, trusted expertise and product value. We are dedicated to excellence and aspire to be the leading provider of worldwide travel.

We are now hiring Concierge Sales Agents who will serve as Ambassadors of Aloha to help others experience our beautiful Island in ways they will never forget. As a Concierge Sales Agent you will be working with our guest to book their activities and tours while they are here on the Big Island of Hawai'i. You may also be booking tours and activities on the neighbor islands for our guests depending on their traveling needs.

Due to the COVID-19 pandemic, onboarding and training for this position may be remote. However, this position will be based at a hotel concierge desk.

Salary: $20/hr + uncapped earning potential on commission

Status: Full Time (Must be available to work on the weekends)

Qualifications:

Prior experience in sales and/or customer service (1-3 years, preferred)

Experience working within the tourism/hospitality/travel field (highly preferred)

Exceptional sales and customer service skills (preferred)

Knowledge of the Hawaiian Islands

Knowledge of the Tours and Activities we have to offer (training provided)

Ability to grasp customer requirements and cater to individual needs

Love for interacting with people from different cultures

Ability to take initiative, work independently and multi-task in a fast paced environment

Excellent verbal and written communication skills (required)

Basic computer literacy (required)

Experience using a POS system (preferred)

Bilingual Japanese (highly preferred)

Benefit Packages we offer:

Medical (w/prescription)

Vision

Dental

Flexible Spending Plans

Vacation/Sick

Company paid Life Insurance

Long Term Disability

401(K)

AFLAC

Travel Discounts on all Pleasant Holidays Packages, Hotel Rooms, Rent-a-Car, and Tour Activities.

Equal Opportunity Employer

Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws