Collections Specialist

Description We are searching for a Collections Specialist in the Wholesale Distribution sector. This role is based in Lexington, Kentucky, and offers a contract to hire employment opportunity. As a Collections Specialist, you will be expected to deliver excellent customer service while performing collection duties on commercial accounts. Responsibilities: Handle collections processes for consumer and commercial accounts Provide exceptional customer service during the collections process Conduct regular monitoring of customer accounts for necessary action Resolve customer inquiries related to their accounts in a timely manner Process customer credit applications with precision and speed Maintain up-to-date and accurate records of customer credit Take necessary actions based on the status of customer accounts Utilize your skills in Commercial Collections to enhance our collection processes Ensure all customer interactions adhere to the company's collection policies and regulations Collaborate with the team to develop strategies for more effective collections.Requirements Must have a solid understanding of Collection Processes Demonstrated experience in Collections - Consumer is required Experience in Collections - Commercial is essential Proficiency in Commercial Collections is a must Strong communication and negotiation skills Ability to work independently and as a part of a team Good organization and time management skills High attention to detail and accuracy Ability to handle sensitive information confidentially Proficiency in Microsoft Office Suite, particularly Excel and Word Ability to work under pressure and meet deadlines Proven track record of maintaining and improving customer relationships A minimum of a high school diploma or equivalent is required Experience in the wholesale distribution industry is preferred Ability to abide by all company policies and procedures. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .