Part Time Operator/Scheduler
About Greenbrier Obstetrics and Gynecology, PC
Greenbrier Obstetrics and Gynecology is an independent Obstetrics and Gynecology (OB/GYN) practice located in Chesapeake, VA. Greenbrier OB/GYN is dedicated to providing excellent care to every patient that walks through its doors and is comprised of staff members with over 60 years of combined medical experience.
Job Title: Part Time Operator/Scheduler (Beginning Immediately)
Job Description: Is an individual who acts as a central point of communication among doctors, patients, and other members of the health care team. Main responsibilities are to exhibit excellent level phone and interpersonal skills when interacting with the doctors, patients, and staff in a professional, friendly, and positive manner.
Job Duties:
Answer incoming telephone calls in a prompt, polite, and professional manner;
Record all messages from callers clearly and accurately according to office protocol;
Route calls to appropriate staff and departments;
Schedule appointments for patients that are in the office as well as patients on the telephone based upon appropriate practice guidelines and patients' needs;
Obtain insurance information for new patients and patients scheduling annuals;
Notify providers and appropriate staff of schedule changes;
Keep scheduling area neat and organized; and
Greet patients in a prompt, polite, and professional manner
Preferred Job Qualifications:
High School Diploma or GED
Excellent verbal and written skills