Marketing Strategy Lead-Branch Merchandising Design

We are seeking to expand our team with a talented and experienced marketing leader who will help define, execute, and optimize our new merchandising and art program including strategy, associated fixtures, and creative application.As a Marketing Strategy Lead within Consumer Bank Marketing, you will be part of our high-profile branch transformation initiative, which is essential to helping us maintain strong quality control in our branches as we continue to scale our new merchandising strategy, art program and fixtures. You will be working with our agency and other partners in real estate, campaign management and the branches, this role will be part of a multidisciplinary team to ensure we deliver best-in-class customer experiences.Job responsibilities

Oversee branch merchandising fixture placement and optimization, ensuring adherence to documented standards and evolving standards as necessary

Review and optimize floor plans for merchandising and art

Work with agency to identify themes/issues they find in post-installation merchandising to ensure it complies with approved floor plans

Work with the agency to ensure creative is appropriately installed and that branch managed content meets our creative and controls standards

Oversee agency's on-site coaching with branch staff to help them better execute merchandising, particularly for branch managed content

Document and evolve floor plan standards for each branch type

Execute and evolve new branch artwork strategy

Manage cost and resources effectively, identifying better ways of executing efficiently and eliminating unnecessary bureaucracy

Promote a strong controls environment to evaluate, manage to our current controls and procedures; develop preventative processes to strengthen our framework

Prepare for and present strategy and program performance to senior leadership

Travel occasionally to conduct on-site branch visits

Required qualifications, capabilities, and skills

4-year degree in Marketing, Retail or Business Management

7+ years of marketing experience, including either working at or with external marketing agencies or as part of a retail organization

Develops strong partnerships; leads through collaboration; recognized as a team player

Proven ability to take initiative, influence others, and achieve results

Experienced in marketing strategy and campaign program management

Strong analytical, problem solving and planning skills

Excels at managing multiple initiatives simultaneously within tight deadlines

Excellent written and verbal presentation skills - especially for C-suite audiences

Highly proficient in Microsoft Excel and PowerPoint

Preferred qualifications, capabilities, and skills

Highly curious and never settles for good enough - experienced in developing and executing test and learn plans

Experienced in delivering end-to-end customer experience to ensure excellence throughout

Faces facts, acts on issues quickly, removing roadblocks, eliminating unnecessary bureaucracy and learning from mistakes

Demonstrates effective management of details and financials

Understands and applies proactive risk mitigation, manages through issues and escalates appropriately

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans