Customer Care Specialist I
Adecco is assisting their client with their search for a Customer Service Representative.Type: 40hrs/wk. ContractStart Date: 1-2 weeksLocation: Remote( Fully remote from all EXCEPT the following states: AK, AZ, CA, CO, HI, IL, NJ, VT, WA, WY)Pay: 17.00Duration: Temp- to- Hire (based on performance)Shift: Training is 9:00a-3:00p ET M-FAfter Training - only 2 shifts available: 8:00a-4:30p M-F and 11:30a-8:00pDescription: Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss. This role requires listening to our customer’s concerns and showing empathy while resolving their issue. Because every customer is different, we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges. You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested. A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.IMPORTANT: This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must Apply Now.Pay Details: $17.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance