PRODUCTION SUPERVISOR

NOW HIRING

PRODUCTION SUPERVISOR

Primary Duties:

· Supervising a production staff of 40+ employees and subcontractors.

o Increase employee motivation by providing support and guidance.

o Communicate updates or changes

o Oversee new hire training.

· Manage and evaluate staff to ensure establish production metrics are met and exceeded.

· Manage and evaluate hardware resources to ensure productivity and minimal downtime.

· Generate, review, and postproduction reports on a daily basis.

· Submit weekly payroll.

· Establish workflow policies that increase productivity and efficiency.

· Evaluate work schedules to ensure optimum staffing levels.

· Reviewing customer Statement of Work to ensure all requirements are met.

o Create high-quality documentation instructions for prep, scan, quality assurance, and indexing.

o Establish production metrics for all tasks.

· Communicate and document questions or issues with customer.

· Meet and exceed customer deadlines.

· Enforce all establish company policies and procedures.

· Provide and monitor staff coaching’s.

· Work directly with the IT department to create and follow workflow processes.

· Track customer projects and review prior to sending to the IT department for export.

· Troubleshoot scanning hardware and software issues.

· Communicate issues to senior management.

· May meet with customers occasionally at the request of upper management.

· Participates on multiple projects simultaneously.

· Provides functional expertise to troubleshoot and resolve escalated or troubled projects.

· Self-motivated, delivering projects in both a team environment, as well as working independently.

· Working supervisor, production duties.

· Has excellent communication skills.

Technical Skills Requirements:

· Proficient with current versions of Microsoft products required.

· Proficient with computer and network hardware and connectivity.

· Familiarity with document scanning and associated hardware including high speed scanners.

· Familiarity with OpenText Captiva product or other document capture software.

Position Requirements:

· Minimum of 3 to 5 years of supervisory experience in a production environment.

· Candidate must be proficient in conversing, reading and writing in English.

· Ability to interact with business resources and respond confidently to business and product usage questions.

· Ability to interact with departmental resources and respond confidently to questions.

· A strong presence, leadership depth and breadth, and presentation skills are a must.

· Ability to communicate clearly in both written and oral format.

· Excellent project delivery practices.

· Ability to work as part of a dynamic team or individually as needed.

MONDAY TO FRIDAY

1:30 PM TO 10:30 PM

$24.00 AN HOUR

YOU MUST SUBMIT A RESUME TO BE CONSIDERED FOR THIS POSITION.