Infrastructure Department Manager
Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us. Department Summary:As the Mission Infrastructure Department Manager, you will also serve as a direct manager and developer of people, workforce shaping, lead all department operations, and play a key part helping support corporate outcomes through strategic advancement of endpoint devices and capabilities. Roles & Responsibilities:Accountable to the Managing Director for the successful planning, development and execution of Mission IT services, which directly supports the work program’s ability to meet sponsor deliverables through experimentation, research and simulations. The successful candidate must partner with MNS, MPS and MITRE Labs to create a community of mission IT resources that support the work program with a forward-looking view of 3-5 years. This will include the transition of environments and laboratory work to compliant infrastructure and working with customers to identify their gaps and prepare for CMMC. Essential Job Functions
Oversee IT service teams working in challenging mission IT and sponsor environments supporting laboratories and mission IT services.
Apply best practices in IT Operations and service delivery management
Develop and execute strategic plans for mission-critical IT infrastructure and operations, ensuring scalable solutions that effectively support program delivery and maximize sponsor impact
Hiring, developing and retaining world-class staff
Developing the next generation of leadership, e.g. thought leaders, project leaders, and people leaders
Advancing the department’s capabilities through innovation, external partnering, and work program application in alignment with Division strategy
Ensure that the department's IT operations and services adhere to CMMC requirements, implementing necessary controls and processes to achieve and maintain the appropriate certification level. Collaborate with cybersecurity teams to continuously assess and enhance the organization's cybersecurity posture in line with CMMC standards
Establish and maintain strong relationships with key stakeholders, including sponsors, to understand their needs and ensure alignment with organizational objectives
Establish and maintain strong relationships with key stakeholders, including sponsors, to understand their needs and ensure alignment with organizational objectives
Collaborating across division organizations to provide cross-cutting and impactful solutions
Educating MITRE project leaders and sponsors on department capabilities, expertise, and impact
Ensuring that department staff performance and compensation management activities are fair and transparent
Responding to requests for information about the department and its technical capabilities
Identifying and pursuing opportunities to improve the inclusion and diversity of the department's work and staff
Oversee the planning, execution, and completion of IT projects, ensuring they are delivered on time, within scope, and within budget.
Basic Qualifications:
Typically requires a minimum of 12 years of related experience with a bachelor's degree; or 10 years and a master's degree; or a PhD with 7 years’ experience; or equivalent combination of related education and work experience.
Must have minimum of 4 years prior experience managing large teams
Must have minimum of 4 years prior experience and a proven successful track record of delivering large and diverse work programs.
Demonstrated ability to develop trusted relationships and work collaboratively across MITRE
Experience in developing cross enterprise outcomes and coordinating senior leadership
Demonstrated technical and business leadership
Demonstrated ability to shape and drive high impact, high quality services
Ability to obtain a US government security clearance
This position has an on-site requirement of 4 days a week on-site
Preferred Qualifications:
Has proven successful track record of managing large and diverse work program with direct sponsor work experience
Has a minimum of 4 years’ experience working on sponsor projects
Experience working across MNS, MPS and MITRE Labs with proven results on supporting these operations and/or project execution
Our culture is a tangible asset that endures through our people and leaders. At MITRE, our leaders must also demonstrate and continually develop a consistent set of shared Leadership Competencies:
Lead with a Strategic Mindset: Drives alignment across MITRE to achieve our mission by engaging across and beyond the enterprise, making and executing decisions, and activating the Good Growth Strategy.
Create Value: Takes a broad approach to solving complex problems using a national and global lens. Unleashes the full capabilities of our people in a relentless pursuit of innovative solutions that are scalable, equitable, transferable, and sustainable.
Cultivate Inclusion: Creates an environment and opportunities, built on trust, where people can be their whole authentic self, feeling welcomed, supported, engaged, and respected for who they are and what they contribute to the organization. Embraces and engages all dimensions of diversity to exponentially expand MITRE’s impact in solving problems for a safer world.
Communicate for Impact: Conveys powerful messages tailored to the unique needs of stakeholders—and desired outcomes—in a style that engages and inspires action. Exemplifies active listening to foster collaboration, understanding, and alignment.
Commit to Action and Outcomes: Holds self and others accountable for acting on and achieving established objectives. Exemplifies cultural attributes while executing and delivering impactful outcomes.
This requisition requires the candidate to have a minimum of the following clearance(s):SecretThis requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):SecretWork Location Type:OnsiteMITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of age; ancestry; color; family medical or genetic information; gender identity and expression; marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. For further information please visit the Equal Employment Opportunity Commission website EEO is the Law Poster (https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRights1020.pdf) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf) . MITRE intends to maintain a website that is fully accessible to all individuals. If you are unable to search or apply for jobs and would like to request a reasonable accommodation for any part of MITRE’s employment process, please email recruitinghelp@mitre.org . Copyright © 2024, The MITRE Corporation. All rights reserved. MITRE is a registered trademark of The MITRE Corporation. Material on this site may be copied and distributed with permission only.Benefits information may be found here (https://careers.mitre.org/us/en/benefits)